Published by B&B Hotels on Nov 12, 2024

Report an issue with B&B HOTELS.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with B&B HOTELS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of B&B Hotels to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About B&B HOTELS

1. Our hotels provide a generous breakfast buffet, the comfort of a good bed, the security of reliable Wi-Fi, parking, and much more! • Save time and enjoy your room immediately with online check-in. • Benefit from the new free loyalty program, B&me, and enjoy a generous and free breakfast on your second stay, a night for €50 in all our latest hotels, or a free Sunday check-out until 2 PM!

2. With B&me, you can enjoy a generous and free breakfast on your second stay, a night for €50 in all our latest hotels, or a free Sunday check-out until 2 PM!

3. Save time by booking and accessing your room as a member of our loyalty program through our app or website – it's quick and free!

4. Discover the new B&B HOTELS app for a unique experience, whether it's a business trip, a weekend getaway, a vacation, or a last-minute stay.

5. With your B&B Clubs program, you can accumulate points and exchange them for vouchers offering free breakfasts and nights*.

6. A few hours before your arrival at the hotel, you will receive your room number and access code.

7. All that's left is to reach your bed and enjoy your stay.

8. B&B HOTELS offers more than 700 hotels in Europe and Brazil.

9. Simply log in to your account from the app, access your customer benefits, and be rewarded for your loyalty!

10. Looking to travel at the fairest price without compromising on comfort and quality?

11. Easily keep track of your different reservations and personal information all in one place.

B&B HOTELS Customer Insights

1. The accounts experience is a mess and doesn't fulfill on even minimal expectations.so far I find B&B hotels spiffy, clean & safe, but must confess I deal hunt to keep prices down.

2. I tried to take a payment for a property through the website (not the app)and there was some kind of error, which caused it to say your payment card is not authorised.

3. Thereafter, every attempt in the app with any card has the same message "have you entered all the correct details?" I can't make any reservation in the app because of this.good easy to use app.

4. brilliant places to stay.Works well and convenient to have room door code on the appgreat location for travellers.

5. Been staying here every trip through France for over 20 years.Amazing. has in app discounts!!!Excellent first night in France at Bruay-la-Buissière.

6. It has a button to store your payment card for future use.

7. Very clean and tidy hotel with extremely friendly and helpful staff.

8. Highly recommend.always clean and comfortablePretty much useless app.

9. Clean and comfortable.

10. Good app with major glitches.

11. It doesn't work.

Steps to Troubleshoot & Fix B&B HOTELS Issues

1. Fix B&B HOTELS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart B&B HOTELS: Restarting the app will resolve most errors.
  2. Update the B&B HOTELS App. Here is how:
    1. On Android goto PlayStore » Search for "B&B HOTELS" » Open B&B HOTELS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B&B HOTELS » click "UPDATE".
  3. Clear B&B HOTELS app cache: Clearing cached data will force your app to retrieve the latest data directly from B&B HOTELS servers.
    1. On Android, goto Settings » Apps » Select "B&B HOTELS" » click Storage » click "Clear Cache".
  4. Check B&B HOTELS app permissions. If any of these permissions required to use your device's features are disenabled, B&B HOTELS might not work.
  5. Uninstall and reinstall B&B HOTELS. If nothing else has worked, completely uninstall B&B HOTELS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing B&B HOTELS not working


2. Fix B&B HOTELS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make B&B HOTELS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to B&B HOTELS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, B&B HOTELS may not be able to connect to the Internet when running in the background.

Reported Issues