Published by EZVIZ Inc.

Report an issue with Home&Life CAM.
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Why should I report an Issue with Home&Life CAM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EZVIZ Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Home&Life CAM

1. Grazie all’app H&L CAM puoi gestire la videocamera da remoto ovunque ti trovi, avendo sempre a portata di mano il controllo di tutte le funzioni della videocamera.

2. VEDERE, PARLARE, ASCOLTARE: LA COMUNICAZIONE È SENZA BARRIERE CON HOME&LIFE CAM, IN ESCLUSIVA NEI NEGOZI WIND.

3. Questa applicazione ti consente di monitorare la tua casa o i tuoi amici a quattro zampe anche quando sei via, parlare con i tuoi familiari grazie all’audio bidirezionale, impostare quando ricevere le notifiche di movimento rilevate dalla videocamera. • Visualizzazione in tempo reale con risoluzione HD. • Avvisi istantanei di rilevazione del movimento.

Home&Life CAM Customer Insights

Steps to Troubleshoot & Fix Home&Life CAM Issues

1. Fix Home&Life CAM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Home&Life CAM: Restarting the app will resolve most errors.
  2. Update the Home&Life CAM App. Here is how:
    1. On Android goto PlayStore » Search for "Home&Life CAM" » Open Home&Life CAM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home&Life CAM » click "UPDATE".
  3. Clear Home&Life CAM app cache: Clearing cached data will force your app to retrieve the latest data directly from Home&Life CAM servers.
    1. On Android, goto Settings » Apps » Select "Home&Life CAM" » click Storage » click "Clear Cache".
  4. Check Home&Life CAM app permissions. If any of these permissions required to use your device's features are disenabled, Home&Life CAM might not work.
  5. Uninstall and reinstall Home&Life CAM. If nothing else has worked, completely uninstall Home&Life CAM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Home&Life CAM not working


2. Fix Home&Life CAM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Home&Life CAM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Home&Life CAM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Home&Life CAM may not be able to connect to the Internet when running in the background.

Reported Issues

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