Published by Intelbras S/A on Aug 23, 2024

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Why should I report an Issue with Mibo Smart?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intelbras S/A to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mibo Smart

1. Após fazer o registro e o login, você poderá adicionar seu(s) produto(s) da linha Mibo à sua conta e, em seguida, controlá-los remotamente. Dúvidas?

2. A sua experiência com as câmeras Mibo também melhorou, acesse suas câmeras de forma ainda mais rápida.

3. O aplicativo Mibo Cam evoluiu, e agora traz uma nova gama de produtos para a segurança, e conforto da sua residência/negócio.

4. Com a possibilidade de criação de cenários e automações, o Mibo Smart deixa sua rotina muito mais inteligente.

5. Além disso, compartilhe seu ambiente, seus dispositivos com a família e amigos.

6. Aproveite sua nova experiência.

7. Consulte o manual do usuário da sua Mibo Smart para mais detalhes.

Mibo Smart Customer Insights

1. se for para condomínio FUJA! voce vai escanear o número de serie toda semana... O app tem um "chat" falso onde vc só pode escolher 5 opções hahah pior dq uma simples pagina de texto com 5 subtítulos.

2. I wish it would have Dark Mode thoughPicture-in-picture pago kkkkkkkkk.not good always disconnected not reliableit doesn't work with other cams from the same companyAplicativo péssimo.

3. There are bettersuser interface is quite annoyingWe cannot access and backup our videos in Bach Mode (share are disabled wen we select more the one file).

4. Lack of website to see our records direct on browser.Cant setup the câmera without sending your GPS location to a server in China.

5. As vezes não carrega as gravações e as vezes não é possível ver a câmera em real time.um parto compartilhar câmera.

6. When you see previoulsy images, when stops, you need to go back and enter the camera again, because it stops showing live.

7. Timeline white with the marks in yellow is kind of difficult to see.

8. Vile.Good, works well with the camera.

9. baita trolls que acham que os clientes são odiotas.

Steps to Troubleshoot & Fix Mibo Smart Issues

1. Fix Mibo Smart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mibo Smart: Restarting the app will resolve most errors.
  2. Update the Mibo Smart App. Here is how:
    1. On Android goto PlayStore » Search for "Mibo Smart" » Open Mibo Smart » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mibo Smart » click "UPDATE".
  3. Clear Mibo Smart app cache: Clearing cached data will force your app to retrieve the latest data directly from Mibo Smart servers.
    1. On Android, goto Settings » Apps » Select "Mibo Smart" » click Storage » click "Clear Cache".
  4. Check Mibo Smart app permissions. If any of these permissions required to use your device's features are disenabled, Mibo Smart might not work.
  5. Uninstall and reinstall Mibo Smart. If nothing else has worked, completely uninstall Mibo Smart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mibo Smart not working


2. Fix Mibo Smart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mibo Smart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mibo Smart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mibo Smart may not be able to connect to the Internet when running in the background.

Reported Issues

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