Published by HIMSS IT

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Why should I report an Issue with HIMSS Events?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HIMSS IT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

HIMSS Events Customer Insights

1. Conference is next week, its a problemMany thanks for the offline mode - my only chance to prepare for the conference in a plane.Unable to login from my phone, when the same website credentials work fine.I cannot log on tp app w my HIMSS credentials.

2. Username and password works fine when login to registration.Makes planning my attendance efficient and allows fully informed decisions on which sessions are to my advantage.

3. Thanks for providing this!Login fails, user name and password should be the same used in conference registration, but it's not.

4. it crashes randomly and everytime I open it it has to redownload the event's data.I was unable to log using my conference registration info.

5. Worked before Orlando went live then no access after multiple password resets.Not able to login, despite successful password resets.

6. No option to update.Looks like this app will really enhance my conference experience.

7. I can message my network, see my hotel details, and so much more! Bravo!Same as others.

8. Now getting a message I need to update.

9. I have uninstalled and reinstalled.

10. Easy to use and well organized.

11. Probably the worst app I've ever used.

Steps to Troubleshoot & Fix HIMSS Events Issues

1. Fix HIMSS Events Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HIMSS Events: Restarting the app will resolve most errors.
  2. Update the HIMSS Events App. Here is how:
    1. On Android goto PlayStore » Search for "HIMSS Events" » Open HIMSS Events » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HIMSS Events » click "UPDATE".
  3. Clear HIMSS Events app cache: Clearing cached data will force your app to retrieve the latest data directly from HIMSS Events servers.
    1. On Android, goto Settings » Apps » Select "HIMSS Events" » click Storage » click "Clear Cache".
  4. Check HIMSS Events app permissions. If any of these permissions required to use your device's features are disenabled, HIMSS Events might not work.
  5. Uninstall and reinstall HIMSS Events. If nothing else has worked, completely uninstall HIMSS Events then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HIMSS Events not working


2. Fix HIMSS Events Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HIMSS Events be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HIMSS Events not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HIMSS Events may not be able to connect to the Internet when running in the background.

Reported Issues