Contact iVMS-5200E Customer Service

Why should I report an Issue with iVMS-5200E?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HIKVISION HQ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In ACS module, which is intended for access control system, you can control the door status (including opening door, closing door, remaining open, and remaining closed), and view the live video or video files of the linked camera.

2. In Video module, you can view the live video and play back the video files of the added cameras.

3. In Intrusion module, you can control the partitions and zones status of the added security control panels.

4. Playing back the video files of the added cameras.

5. In Event module, you can manage the events, including checking the event details and handling the event in real-time. 2.

6. iVMS-5200E Mobile Client is a product developed by Hikvision for integrated surveillance management.

1. An hour of my life I can't get backThe great Ivms 4500 HD is gone and now there are half a dozen hikvision apps and we have test all of them.

2. What did I log into then?? No good.Interesting try it it is funHey HIKVISION... STOP CREATING APPS WITH SIMILAR NAMES.

3. You meesed up our brains.برای IP static هستMenu ga menarik, tidak bisa replayGoodWorks Great.

4. What a messNot working on Android, mobile Nvr serverNever got in, kept asking for a server after I logged in.

5. I can't even get past the log in screen after entering all the CORRECT info.

6. The older version worked ok, maybe a 2 out of 5.

1. Fix iVMS-5200E Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iVMS-5200E: Restarting the app will resolve most errors.
2. Update the iVMS-5200E App. Here is how:
   1. On Android goto PlayStore » Search for "iVMS-5200E" » Open iVMS-5200E » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iVMS-5200E » click "UPDATE".
3. Clear iVMS-5200E app cache: Clearing cached data will force your app to retrieve the latest data directly from iVMS-5200E servers.
   1. On Android, goto Settings » Apps » Select "iVMS-5200E" » click Storage » click "Clear Cache".
4. Check iVMS-5200E app permissions. If any of these permissions required to use your device's features are disenabled, iVMS-5200E might not work.
5. Uninstall and reinstall iVMS-5200E. If nothing else has worked, completely uninstall iVMS-5200E then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iVMS-5200E not working

2. Fix iVMS-5200E Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iVMS-5200E be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iVMS-5200E not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iVMS-5200E may not be able to connect to the Internet when running in the background.