Contact iVMS-5260 Customer Service

Why should I report an Issue with iVMS-5260?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HIKVISION HQ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No one can access the appsno idea how you get it logged into the DVR not good at allcant even enter ip addressBadDoes not work on new note marshmallows android 6.0.1Nobody likes this who doesSoftware best adara vice city game open agall aga bika madre 4.4.2 adraga opening vice city agill 720 me ramNot enough documentation nor any guidelines.

2. Connect.. Our house hold have tablets Phones and none of us can log into the cctv app THIS NEEDS SORTING ASAP Don't send me to your FAQ.

3. What's wrong with the guys at hik.

4. Site it's still the same.

1. Fix iVMS-5260 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iVMS-5260: Restarting the app will resolve most errors.
2. Update the iVMS-5260 App. Here is how:
   1. On Android goto PlayStore » Search for "iVMS-5260" » Open iVMS-5260 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iVMS-5260 » click "UPDATE".
3. Clear iVMS-5260 app cache: Clearing cached data will force your app to retrieve the latest data directly from iVMS-5260 servers.
   1. On Android, goto Settings » Apps » Select "iVMS-5260" » click Storage » click "Clear Cache".
4. Check iVMS-5260 app permissions. If any of these permissions required to use your device's features are disenabled, iVMS-5260 might not work.
5. Uninstall and reinstall iVMS-5260. If nothing else has worked, completely uninstall iVMS-5260 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iVMS-5260 not working

2. Fix iVMS-5260 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iVMS-5260 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iVMS-5260 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iVMS-5260 may not be able to connect to the Internet when running in the background.