Contact iVMS-5260 Customer Service

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1. Fix iVMS-5260 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iVMS-5260: Restarting the app will resolve most errors.
2. Update the iVMS-5260 App. Here is how:
   1. On Android goto PlayStore » Search for "iVMS-5260" » Open iVMS-5260 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iVMS-5260 » click "UPDATE".
3. Clear iVMS-5260 app cache: Clearing cached data will force your app to retrieve the latest data directly from iVMS-5260 servers.
   1. On Android, goto Settings » Apps » Select "iVMS-5260" » click Storage » click "Clear Cache".
4. Check iVMS-5260 app permissions. If any of these permissions required to use your device's features are disenabled, iVMS-5260 might not work.
5. Uninstall and reinstall iVMS-5260. If nothing else has worked, completely uninstall iVMS-5260 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iVMS-5260 not working

2. Fix iVMS-5260 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iVMS-5260 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iVMS-5260 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iVMS-5260 may not be able to connect to the Internet when running in the background.