Contact iVMS-5260 HD Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. it is not functioningNot workingWhat the hell we supposed to put in server? Why ain't the stock hik server pre set?Waste appRahanhaldarI tried logging in to my HikVision account.

2. Tried the local DVR account.

3. No luck.

4. No luck.

1. Fix iVMS-5260 HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iVMS-5260 HD: Restarting the app will resolve most errors.
2. Update the iVMS-5260 HD App. Here is how:
   1. On Android goto PlayStore » Search for "iVMS-5260 HD" » Open iVMS-5260 HD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iVMS-5260 HD » click "UPDATE".
3. Clear iVMS-5260 HD app cache: Clearing cached data will force your app to retrieve the latest data directly from iVMS-5260 HD servers.
   1. On Android, goto Settings » Apps » Select "iVMS-5260 HD" » click Storage » click "Clear Cache".
4. Check iVMS-5260 HD app permissions. If any of these permissions required to use your device's features are disenabled, iVMS-5260 HD might not work.
5. Uninstall and reinstall iVMS-5260 HD. If nothing else has worked, completely uninstall iVMS-5260 HD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iVMS-5260 HD not working

2. Fix iVMS-5260 HD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iVMS-5260 HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iVMS-5260 HD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iVMS-5260 HD may not be able to connect to the Internet when running in the background.