Published by HERE Apps LLC

Report an issue with HERE AR City Model.
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Why should I report an Issue with HERE AR City Model?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HERE Apps LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HERE AR City Model image 1 contact HERE AR City Model image 2

HERE AR City Model Customer Insights

1. SUSPICIOUS, DO NOT DOWNLOAD.I am using in Italy it works perfectly alert speed cameras traffic situations so i m enjoying appWhy not showing the map in AR or something,this isn't useful at allA brilliant sat nav just wish I could get this app on my phoneeasy and oracticalInteresting AR app but it's basically a novelty meant to be used once.Enjoy! I am a beautiful person.

2. This is the most popuNot moving forward when start the application.Im in bahrain this app before was very good now very bad not good pls don't use this app...I would not call this Augmeted Reality app.

3. I have to be a good time to time.

4. I will be able to get the best way to get the best way to get the best way of doing things are good, I am not a lot.

5. I have been in touch, but the problem of a new one of my life 2nd year 20th, and I have 6th.

6. Augmented Reality is not on a printed paper map.

7. Reality is your real environment surrounding you just now.

8. Do not use this app, when you open it, the loading screen has a webcam.

9. I am loving the same time as I was a 6 .

10. This is not working on it , UK hoddy the first to see you soon as you Hatfield.

11. We will have the same page and click on the right place for you have any queries.

Steps to Troubleshoot & Fix HERE AR City Model Issues

1. Fix HERE AR City Model Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HERE AR City Model: Restarting the app will resolve most errors.
  2. Update the HERE AR City Model App. Here is how:
    1. On Android goto PlayStore » Search for "HERE AR City Model" » Open HERE AR City Model » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HERE AR City Model » click "UPDATE".
  3. Clear HERE AR City Model app cache: Clearing cached data will force your app to retrieve the latest data directly from HERE AR City Model servers.
    1. On Android, goto Settings » Apps » Select "HERE AR City Model" » click Storage » click "Clear Cache".
  4. Check HERE AR City Model app permissions. If any of these permissions required to use your device's features are disenabled, HERE AR City Model might not work.
  5. Uninstall and reinstall HERE AR City Model. If nothing else has worked, completely uninstall HERE AR City Model then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HERE AR City Model not working


2. Fix HERE AR City Model Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HERE AR City Model be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HERE AR City Model not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HERE AR City Model may not be able to connect to the Internet when running in the background.

Reported Issues