Contact Skelly Customer Service

Why should I report an Issue with Skelly: Poseable Anatomy Model?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Proko to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other features I wish it had would be: -cast shadows and reflected light (as an on/off toggle option) -additional light sources (also as optional toggles) -ability to place arbitrarily sizable and rotatable boxes into the scene along with Skelly (boxes should not cast shadows themselves but only receive cast shadows from Skelly) -more camera control (only allows rotation around two axes at the moment, it's possible to fake rotation around a third one only by posing Skellys pelvis bone instead but that would not be enough as soon as there are additional boxes in the scene) -option to save current view as an image file (can only do that with phones' builtin screenshot feature at the moment)Not a natural looking model.

2. It be great to have the camera rotation pivot to be infront of the camera using the closet body part for the pivot centre( at least for z down the camera view) would make camera setup easier, controls for the field of view on the camera too would be great.

3. There does seem to be a save pose option but it cuts off the pose and can't find the files it saves.The developer could have set up the range of motion for each joint.

4. If you know the anatomy of muscles you won't need anything else.For what this app cost you'd think there would be a movable jaw, fingers and toes and a female model for drawing the female frame.

5. But I got this to help reference bone under a pose I was doing for a character who would have them showing and needed specific angles and had it posed within a minute or two of playing around.

6. If you don't have solid anatomy knowledge, this app could be a bit misleading.The user interface is very good, the 3D ball gadgets used to manipulate a bones' leaning, tilting and facing are easy to grasp.

7. It it missing a few features though, mainly it's advertised as "fully poseable" but it does not allow opening the lower jaw or bending fingers and toes.

8. Great job Proko!I'm a digital artist and I got this app specifically for the custom pose feature.

9. You should be able to lock joints or the whole pose.

10. As others have noted, you can't articulate the fingers, toes, and jaw, so this app is not useful at all in those areas.The biggest flaw is the static hands.

11. For example, I wanted to observe how scapula pull backward, but when I was trying to move the scapula, it ran through the torso, which would never happen in real life.

1. Fix Skelly Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Skelly: Restarting the app will resolve most errors.
2. Update the Skelly App. Here is how:
   1. On Android goto PlayStore » Search for "Skelly" » Open Skelly: Poseable Anatomy Model » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skelly » click "UPDATE".
3. Clear Skelly: Poseable Anatomy Model app cache: Clearing cached data will force your app to retrieve the latest data directly from Skelly servers.
   1. On Android, goto Settings » Apps » Select "Skelly: Poseable Anatomy Model" » click Storage » click "Clear Cache".
4. Check Skelly app permissions. If any of these permissions required to use your device's features are disenabled, Skelly might not work.
5. Uninstall and reinstall Skelly. If nothing else has worked, completely uninstall Skelly then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Skelly not working

2. Fix Skelly Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Skelly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Skelly not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Skelly may not be able to connect to the Internet when running in the background.