Contact Solar system planets Customer Service

Why should I report an Issue with Solar system planets: 3d models & space explorer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Game Band to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But out of all good work as you made this kind of appone of the most useful app regarding solar system i have ever found, great work done by developer and accurate information with 3d scenes are easy to understand.

2. I loved it.👍Yes, One of the best app, very informative i am very interested in studiying solar system in detail but most of the apps have missing data .This app contains all the info that the world has forgotton .

3. My husband loves the Solar System and has struggled trying to teach me so many things, this app is very informative, and it's in "plain english", anyone can understand.

4. Otherwise a very good app.Yeah it is a great learning app regarding solar system in 3d and planets.

5. keep work like this to make more useful apps ☺Very disappointed!! Still outdated information on Jupiter, now Saturn, and Neptune.

6. Special thanks to 3d space explorer team to provide such an amazing app.👍Absolutely amazing app.

7. Actually a very good app for students who have interest in astronomy and wanna become astronomers or astronauts.

8. I highly recommend for those who are intrested in solar system.

9. The most amazing thing about this app is, it describes all the information that the world has forgotten.

10. The 3D view of each planet make it more easy to understand.

11. Great job!Interesting and good app.

1. Fix Solar system planets Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Solar system planets: Restarting the app will resolve most errors.
2. Update the Solar system planets App. Here is how:
   1. On Android goto PlayStore » Search for "Solar system planets" » Open Solar system planets: 3d models & space explorer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Solar system planets » click "UPDATE".
3. Clear Solar system planets: 3d models & space explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from Solar system planets servers.
   1. On Android, goto Settings » Apps » Select "Solar system planets: 3d models & space explorer" » click Storage » click "Clear Cache".
4. Check Solar system planets app permissions. If any of these permissions required to use your device's features are disenabled, Solar system planets might not work.
5. Uninstall and reinstall Solar system planets. If nothing else has worked, completely uninstall Solar system planets then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Solar system planets not working

2. Fix Solar system planets Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Solar system planets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Solar system planets not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Solar system planets may not be able to connect to the Internet when running in the background.