Contact Logistics Customer Service

Why should I report an Issue with Logistics Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GURTAM to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Getting started is easy: create a driver with phone number and mobile key in Wialon system, assign him to a unit and authorize in the app using the mobile number.

2. Logistics by Gurtam, the developer of Wialon satellite tracking system, is created specifically for distribution companies and delivery services.

3. With Logistics Mobile installed your smartphone becomes the point where the office encounters the field.

4. The new order management application is designed to use with Logistics web-service on the part of couriers and drivers.

5. We offer advanced courier assistant on every stage of delivery.

6. If you have any questions, please feel free to contact our technical support team at support@gurtam.

1. The issue I found is that when one of my drivers taps on the pin on the map, it opens the third party gps but it does not send the adress from the ordet, it sends the map cordonitates where my finger is.

2. The solution is simply, put a "Drive" buton that sends to the third party app the adress that is in the order! If implement, it will be a 5 star app!This app does not gives the option to sign up.

3. When I entered my mobile number and password, it shows that invalid mobile or password.Would not permitt login after mobile phone number and password was entered.

4. Can you make it available in S.AMakes everything so much easier.how to login if cannot login???I just wanna know, are you gonna do something about this inability to enter.

5. I implemented this solution in the firm that I work and found a big issue.

6. Asking for loginBrilliant idea but poorly executed.Hi ? This is an amazing app .

7. My drivers go 3 or 4 streets in the wrong direction because of this.

8. Uninstalling!Cannot enter app.

9. No proper guidelines to access the appCan't signup.

10. They ask for login directly.

1. Fix Logistics Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Logistics: Restarting the app will resolve most errors.
2. Update the Logistics App. Here is how:
   1. On Android goto PlayStore » Search for "Logistics" » Open Logistics Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Logistics » click "UPDATE".
3. Clear Logistics Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Logistics servers.
   1. On Android, goto Settings » Apps » Select "Logistics Mobile" » click Storage » click "Clear Cache".
4. Check Logistics app permissions. If any of these permissions required to use your device's features are disenabled, Logistics might not work.
5. Uninstall and reinstall Logistics. If nothing else has worked, completely uninstall Logistics then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Logistics not working

2. Fix Logistics Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Logistics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Logistics not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Logistics may not be able to connect to the Internet when running in the background.