Published by Guidebook Inc

Report an issue with IU First Year Experience.
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Why should I report an Issue with IU First Year Experience?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Guidebook Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

IU First Year Experience Customer Insights

Steps to Troubleshoot & Fix IU First Year Experience Issues

1. Fix IU First Year Experience Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IU First Year Experience: Restarting the app will resolve most errors.
  2. Update the IU First Year Experience App. Here is how:
    1. On Android goto PlayStore » Search for "IU First Year Experience" » Open IU First Year Experience » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IU First Year Experience » click "UPDATE".
  3. Clear IU First Year Experience app cache: Clearing cached data will force your app to retrieve the latest data directly from IU First Year Experience servers.
    1. On Android, goto Settings » Apps » Select "IU First Year Experience" » click Storage » click "Clear Cache".
  4. Check IU First Year Experience app permissions. If any of these permissions required to use your device's features are disenabled, IU First Year Experience might not work.
  5. Uninstall and reinstall IU First Year Experience. If nothing else has worked, completely uninstall IU First Year Experience then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IU First Year Experience not working


2. Fix IU First Year Experience Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IU First Year Experience be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IU First Year Experience not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IU First Year Experience may not be able to connect to the Internet when running in the background.

Reported Issues