Contact Chichen Itza Experience Customer Service

Why should I report an Issue with Chichen Itza Experience?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Amazing Experience to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Discover the amazing Castle pyramid, the Great Ball Court, the Observatory and find realistic information, panoramic photos, virtual restorations, videos, 3D maps and interact with our Augmented Reality sites.

2. Discover the most amazing details of one of the most wonderful civilization of the American continent ... the Mayas.

3. Immerse yourself inside every building on site, know how they look today, how they looked like when they were discovered by explorers and how they looked like during their boom season.

4. Want to know more about the mystical archeological site of Chichen Itza?

5. Enjoy the amazing experience following the suggested route.

6. Don't miss any detail of this unique journey.

1. Definitely recomend to anyone interested in Chichen Itza and accessing areas real tours don't allow!!!! AWESOME APP!I keep using Chichen Itza Experience for so long as I really like the panoramic photos, virtual restorations, videos, 3D maps of this app.

2. I love the way it helps me absorb new and useful information about the amazing Castle pyramid, the Great Ball Court,I enjoy the feeling when I am immersing myself inside every building on site, know how they looked like when they were discovered by explorers.

3. Thanks.I love the augmented reality of Chichen Itza Experience, which has 3D models and virtual reconstruction.

4. Thankfully I found Chichen Itza Experience, which helps me to do so.The best way for me to learn more about the mystical archeological site of Chichen Itza Experience.

5. A must-try!There are many reasons why I choose Chichen Itza Experience instead of other apps available on Google Play.

6. Highly recommend!I love everything of Augmented Reality sites, from the user friendly interface to its key features.

7. Furthermore, I can interact with the Augmented Reality sites.Really like the way the production team organize everything on the interface.

8. An amazing value! Worth every penny! The app navigation took a little getting used to, and I wish it had a GPS feature on the map so I could tell where I was better.

9. Love it so much!I was so curious about the look of historical buildings during their boom season but have little chance to discover.

10. We especially appreciated the historical photographs of what it looked like pre-restoration, and the animated video of the ball game.

11. In addition, I can gain useful and information authorized by the Mexican History Institution.

1. Fix Chichen Itza Experience Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chichen Itza Experience: Restarting the app will resolve most errors.
2. Update the Chichen Itza Experience App. Here is how:
   1. On Android goto PlayStore » Search for "Chichen Itza Experience" » Open Chichen Itza Experience » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chichen Itza Experience » click "UPDATE".
3. Clear Chichen Itza Experience app cache: Clearing cached data will force your app to retrieve the latest data directly from Chichen Itza Experience servers.
   1. On Android, goto Settings » Apps » Select "Chichen Itza Experience" » click Storage » click "Clear Cache".
4. Check Chichen Itza Experience app permissions. If any of these permissions required to use your device's features are disenabled, Chichen Itza Experience might not work.
5. Uninstall and reinstall Chichen Itza Experience. If nothing else has worked, completely uninstall Chichen Itza Experience then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chichen Itza Experience not working

2. Fix Chichen Itza Experience Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chichen Itza Experience be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chichen Itza Experience not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chichen Itza Experience may not be able to connect to the Internet when running in the background.