Published by GT-tronics

Report an issue with Smart Cam.
Send the customer service your feedback so they can fix your issue asap.



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Chat with our AppContacter AI Support


Why should I report an Issue with Smart Cam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GT-tronics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Smart Cam Customer Insights

Steps to Troubleshoot & Fix Smart Cam Issues

1. Fix Smart Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Cam: Restarting the app will resolve most errors.
  2. Update the Smart Cam App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Cam" » Open Smart Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Cam » click "UPDATE".
  3. Clear Smart Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Cam servers.
    1. On Android, goto Settings » Apps » Select "Smart Cam" » click Storage » click "Clear Cache".
  4. Check Smart Cam app permissions. If any of these permissions required to use your device's features are disenabled, Smart Cam might not work.
  5. Uninstall and reinstall Smart Cam. If nothing else has worked, completely uninstall Smart Cam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Cam not working


2. Fix Smart Cam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Cam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Cam may not be able to connect to the Internet when running in the background.

Reported Issues