Published by Camera51

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Camera51?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Please fix it!The app is not working after installing there is a tutorial after that it asks for few permission thn there is a black screen after tat the application has to b force closedBlack screen on my phone (Xiaomi Mi6).

2. My last time was with an android 4.3 phone... This is unbelievable.Selfie mode is dark, well, black, yo be exact... Otherwise it would have been perfect.

3. Can't use the appPlease fix and update this for Android 6.0 it keeps crashing and glitchingJust popping a message " camera 51 stopped responding" whenever I open the app.

4. My main problem is that I can never hold the camera steady and it really messes with the angle and focuses the photo at the wrong depth.

5. Analysis problem And many moreThis app is really good but, my only problem is i can't take a picture when night it's too darkForce closing after showing introductory tutorials.

6. Crashes on TabS2 6.0In years this is the first app I found that crashes instantly on my phone.

7. My hands are twitchy and it's really frustrating (I'm also epileptic - it's neurological thing).

8. This camera and the settings on the other app don't make up for it.

9. This cam seems to be smart enough to help compensate.

10. But I need to be able to center the target box.

11. So I crawled around and tried a few more apps.

Steps to Troubleshoot & Fix Camera51 Issues

1. Fix Camera51 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Camera51: Restarting the app will resolve most errors.
  2. Update the Camera51 App. Here is how:
    1. On Android goto PlayStore » Search for "Camera51" » Open Camera51 - a smarter camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Camera51 » click "UPDATE".
  3. Clear Camera51 - a smarter camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Camera51 servers.
    1. On Android, goto Settings » Apps » Select "Camera51 - a smarter camera" » click Storage » click "Clear Cache".
  4. Check Camera51 app permissions. If any of these permissions required to use your device's features are disenabled, Camera51 might not work.
  5. Uninstall and reinstall Camera51. If nothing else has worked, completely uninstall Camera51 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Camera51 not working


2. Fix Camera51 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Camera51 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Camera51 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Camera51 may not be able to connect to the Internet when running in the background.

Reported Issues

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