Published by HPCNT SG Pte. Ltd.

Report an issue with Picai.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Picai - Smart AI Camera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HPCNT SG Pte. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Picai - Smart AI Camera image 1 contact Picai - Smart AI Camera image 2

Picai Customer Insights

1. Secondly, I wish video recording with these filters was available!Honestly disappointed to have to give this app only 2 stars when I would have loved to give it 4 or 5, however they have not done any sort of updates or improvements to this app in an entire year when so much could have been done and added to an app with so much potential and even more to offer.

2. Clever app that generates nice filters based on recognizing what can be seen on the picture under process.

3. It just shows your image in two different filters at the same time..but we can edit it in another apps too where they provide better and more features than this.

4. It detects objects or colors intelligently and gives perfect filters to capture amazing photos.

5. Sincerely, A very disappointed customer ⭐⭐.. 😞I'm using this on my phone which doesn't have not so much good camera.

6. To the developers, thanks and love from my heart.I am really in love with this app, filters are so professional.

7. However, pretty annoying that I couldn't set the app to show the whole photo on the screen, only the middle part was visible and just in vertical mode.

8. It doesn't have any features other than filters.

9. Making it impossible to frame a shot with accuratelyHas great potential.

10. Now can capture full res snaps! However what you frame live with and the captured image is zoomed out.

11. Its totally free watermark is removable, recommended it to everyone, everyone loves and appreciates the pictures and prefers my phone to click pictures.

Steps to Troubleshoot & Fix Picai Issues

1. Fix Picai Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Picai: Restarting the app will resolve most errors.
  2. Update the Picai App. Here is how:
    1. On Android goto PlayStore » Search for "Picai" » Open Picai - Smart AI Camera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Picai » click "UPDATE".
  3. Clear Picai - Smart AI Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Picai servers.
    1. On Android, goto Settings » Apps » Select "Picai - Smart AI Camera" » click Storage » click "Clear Cache".
  4. Check Picai app permissions. If any of these permissions required to use your device's features are disenabled, Picai might not work.
  5. Uninstall and reinstall Picai. If nothing else has worked, completely uninstall Picai then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Picai not working


2. Fix Picai Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Picai be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Picai not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Picai may not be able to connect to the Internet when running in the background.

Reported Issues