Contact GrabShuttle Plus Customer Service

Why should I report an Issue with GrabShuttle Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Grab Holdings to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As it's was my first time using this service, made small talk with the driver Mr bala.

2. Comparing prices, it may not make sense to use the Grab Shuttle service especially if there are multiple drop offs, when I can just pay a couple of dollars more to get a GrabHitch.

3. I see a niche for this service, but like all things, the price must be right.Always on time (make sure you book in advance, not last minute).

4. Overall a great experience.It's sad that grab has discontinued this service as it had served my large family numerous times.

5. hopes it can improve.Unreliable.First time trying and got canceled.Driver was assigned but he decided to cancel.

6. Hopefully grab can revive this program again.there wrote that driver will not wait more tjan 30seconds.

7. I only don't like the fact that the driver will not wait for you so long, but that's true, it's like how public shuttle bus works.

8. Probably it was the last booking of the day and wanted to finish work and go back earlier.Not service oriented.Beware.You will be stranded.

9. But after a while, the driver seems to lazy to drive to your pick up point.

10. Mainly because their service is not consistent.App is great to use and drivers are patient and friendly.

11. so we were waiting for driver details and driver eta anxiously for 30min (the driver was 25mins late).

1. Fix GrabShuttle Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GrabShuttle Plus: Restarting the app will resolve most errors.
2. Update the GrabShuttle Plus App. Here is how:
   1. On Android goto PlayStore » Search for "GrabShuttle Plus" » Open GrabShuttle Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GrabShuttle Plus » click "UPDATE".
3. Clear GrabShuttle Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from GrabShuttle Plus servers.
   1. On Android, goto Settings » Apps » Select "GrabShuttle Plus" » click Storage » click "Clear Cache".
4. Check GrabShuttle Plus app permissions. If any of these permissions required to use your device's features are disenabled, GrabShuttle Plus might not work.
5. Uninstall and reinstall GrabShuttle Plus. If nothing else has worked, completely uninstall GrabShuttle Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GrabShuttle Plus not working

2. Fix GrabShuttle Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GrabShuttle Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GrabShuttle Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GrabShuttle Plus may not be able to connect to the Internet when running in the background.