Published by Eifrig Media GmbH on Oct 14, 2024

Report an issue with CamSam PLUS.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CamSam PLUS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eifrig Media GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CamSam PLUS image 1 contact CamSam PLUS image 2

About CamSam PLUS

1. With CamSam PLUS you receive editorially verified speedcam alerts in real time.

2. CamSam PLUS - The speed and red light camera warning system!

3. More than 5 million participants worldwide report daily on newly discovered speedcams.

4. This exclusive service is only available to users of the PLUS version. Any questions?

5. Ask us at support@camsam. - More than 60. 000 fixed speedcams worldwide from SCDB.

CamSam PLUS Customer Insights

1. Eventually stays closed on the second attempt, but that's still highly annoying.The only issue I see with this app is it doesn't display the speed limit of the road unless you are approaching a speed camera, apart from that... Excellent app, I used to use TomTom Amigo but found it didn't always play an audible alert for alot of speed cameras I drove past, in the end got fed up and tried the free version of this out glad I did it worked so well I went for the plusThe app works brilliant.

2. The alert can be improved regarding two aspects: 1) length, as it plays too soon and too many times (it would be great to be able to customise it), and the alert on my swartwatch, which now works only for signal loss or disconnection, when in fact I'd use it for the alert itself.As you drive every day on the same road, the same fixed cameras are always reported.It's useless and annoying.I wrote to the support to suggest the possibility to block these sound notifications (only at the user's device, no sharing).

3. -"Not possible".It would be an easy development to add a "No longer notify me" button, write down the GPS position in a lite DB, test the current position before the sound notification.Setting would allow to wipe off all these personal positions.Thanks to considerHad to purchase a second time when I changed phones and in the last few months the app loses location, until I bring it to the forefront, when running behind my google maps.

4. It'd be good if there was a way to manually check your camera database was up to date though.Used to be a great app, but recently it has started to interfere with my bluetooth connected phone calls as I approach a speed camera, the call is removed from the car or headset speaker and reverts to the phone handset speaker, regardless of what app settings I use.

5. Have checked my power saving modes etc but That's not the issue as far as i have found... Also within the app certain sections are in not in English, which isn't helpful when I have a problem and go to the help section!!Overall very good but there have been a few cameras it hasn't had.

6. I think Waze is better but I love how this gives you an audible alert even when below the limit, and also tells you how far to the nearest camera based on the direction of travel.

7. Still waiting for the supposed update to solve the issue!!! August 13th and still not working, even changed phones!Refuses to shut down properly.

8. Doesn't locate many other warnings, except fixed speed cameras.

9. Had some issues with the background functionality but thanks of the Camsam support team I have solved the problem on my device.

10. There is no way of telling the speed limit of the road you are travelling on.

11. Seems that most of the problems with the widget, that people reported, related to permissions to "use GPS all the time".

Steps to Troubleshoot & Fix CamSam PLUS Issues

1. Fix CamSam PLUS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CamSam PLUS: Restarting the app will resolve most errors.
  2. Update the CamSam PLUS App. Here is how:
    1. On Android goto PlayStore » Search for "CamSam PLUS" » Open CamSam PLUS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CamSam PLUS » click "UPDATE".
  3. Clear CamSam PLUS app cache: Clearing cached data will force your app to retrieve the latest data directly from CamSam PLUS servers.
    1. On Android, goto Settings » Apps » Select "CamSam PLUS" » click Storage » click "Clear Cache".
  4. Check CamSam PLUS app permissions. If any of these permissions required to use your device's features are disenabled, CamSam PLUS might not work.
  5. Uninstall and reinstall CamSam PLUS. If nothing else has worked, completely uninstall CamSam PLUS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CamSam PLUS not working


2. Fix CamSam PLUS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CamSam PLUS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CamSam PLUS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CamSam PLUS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Bonjour j'utilise camsamplus mon problème est que en bluetooth sur mon autoradio tout récent je n'ai pas de son uniquement visuel donc dysfonctionnement de l'application dans ces conditions cela ne me convient pas, application téléchargé Play store donc dernière mise a jour dans l'attente de votre réponse au plus vite Cordialement

    — by marani 2 years ago