Contact PlugShare Customer Service

Why chat with our AI PlugShare Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of PlugShare.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. (Charging networks, connector type, and level of charging) Also, make sure to leave reviews and pictures! Thanks PlugShare! JFor the most part, PlugShare is the best and quickest way to find a charging station on the fly.

2. Would really help to be able to filter out all of the dealership chargers, as well as to be able to exclude 'negative star' locations I've been to and don't ever want to go back to (e.g., 'public access' stations that are mostly camped on by employees at facilities with no public amenities) unless in a range anxiety emergency.

3. An 'overnight' option in the charge time dropdown would be a good start.Absolutely love the app, but even for a tech savvy person, I find if i haven't used the app in a while (months), it is hard to remember how to check-in, or how to get to a feature.

4. It's good at showing chargers in your area, and allows you to filter networks and charger types to your need.

5. It's always fun finding a new location to charge! I also like the fact that EV charging networks like Electrify America and Evgo will update you on broken stations.

6. Unfortunately it doesn't reliably show the number of chargers or whe chargers are in use, and doesn't show charging rates for all networks.

7. Although it doesn't have a rate feature, only locations and availability (and other obvious things like reviews and photos).

8. I use PlugShare all the time when I travel or want to find different charging stations near by.

9. Another neat feature is that it shows if any of the chargers are available if the person charging has reported so.

10. Out of space here...One of my favorite things about PlugShare is that it has a large variety of different charging plugs you can filter out to get the one's that you can use.

11. Other suggestions, but maybe this is more a google maps issue, it would be superb if there was a way to route your trip to a charger through an area with fewer hills and less stop and go, sometimes the most direct path is the least efficient!Basically GasBuddy for EV drivers.

1. Fix PlugShare Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PlugShare: Restarting the app will resolve most errors.
2. Update the PlugShare App. Here is how:
   1. On Android goto PlayStore » Search for "PlugShare" » Open PlugShare - EV & Tesla Map » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PlugShare » click "UPDATE".
3. Clear PlugShare - EV & Tesla Map app cache: Clearing cached data will force your app to retrieve the latest data directly from PlugShare servers.
   1. On Android, goto Settings » Apps » Select "PlugShare - EV & Tesla Map" » click Storage » click "Clear Cache".
4. Check PlugShare app permissions. If any of these permissions required to use your device's features are disenabled, PlugShare might not work.
5. Uninstall and reinstall PlugShare. If nothing else has worked, completely uninstall PlugShare then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PlugShare not working

2. Fix PlugShare Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PlugShare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PlugShare not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PlugShare may not be able to connect to the Internet when running in the background.