Published by Gett - Driven by Quality. The Best Taxi App on Oct 28, 2024

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Why should I report an Issue with Gett- Corporate Ground Travel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gett - Driven by Quality. The Best Taxi App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gett- Corporate Ground Travel

1. Get simple yet advanced tools for booking, tracking, and reporting, secure access to ride data, and flexible travel policies tailored to your business — all through one convenient, adaptable platform and companion app that works for you.

2. We organize corporate fleets, ride-hailing, black cab, and limo providers on one platform, optimizing the entire employee experience, from booking and riding to invoicing and analytics, saving businesses time and money. Your ride, your way.

3. Life’s easier when you use one platform for all your providers wherever you go, balancing stress-free travel for your team with end-to-end control for your business.

4. The latest Gett rider app complements our new generation of mobility platform – designed to help businesses manage all their ground transportation spend in one place.

5. We've also added extra security options like supply-partner filters, customized travel policies for every city, and 24/7 live support from our customer care team.

6. Book all ground transportation from multiple providers through a single platform.

7. Choose from our local and international supply partners — or add your preferred providers — for the ride you want, when you want.

8. Ride in comfort on your business account, both on-demand and pre-booked.

9. That’s one less thing to worry about with meet and greet options for business travelers. Have a question? We're here for you 24/7.

10. Gett's marketplace stetches across the worlds major financial and business cities.

11. It's simple to track ride progress, trip histories and find driver details.

Gett- Corporate Ground Travel Customer Insights

1. Having confidence that I could start my day/ journey/ travels stress free because the transport has been taken care of is a huge plus.A driver can hold you hostage for 20 minutes while he drives around other customers and then cancel your ride, and you can't even negatively rate him.

2. The waiting time then increased to 8-10 minutes on the app (and the first time this happened the cab seemed to stay parked on a nearby garden square!) If this is the norm now I might as well take my chances hailing someone on the main road or walk to the nearest rank.

3. The app doesn't pick the closest driver... Too much wait timeThe last 2 times I used this, both drivers accepted the job then 2 minutes later drove straight past my flat in central London to drop off another passenger several streets away.

4. I was in NY by the time they answered my question about excess luggage.More expensive than your local taxi cab but, and its an important but, I have never been let down by the driver who has always been early and the cab is clean and well maintained.

5. the taxi driver had a way to call someone at Gett but they still couldn't help.1. Being from US, I am used to Uber where you can order different size cars.

6. It can take 5 minutes or more to get connected with a driver and even then the driver is more likely to cancel than actually show up.

7. The time from ordering to cancel was just over 2 minutes.

8. it would be great if customer support was reachable by phone or chat rather than waiting for an email response.

9. Please add multiple stops! This is a basic feature :/ Please get more drivers and fix bugs!!Most of the time this app is great.

10. The first time I used this app, I got into the wrong cab and then cancelled my order as soon as I had realized my error.

11. The price on the meter was £13.40. When I looked at the email receipt the driver had rounded it up to £14.

Steps to Troubleshoot & Fix Gett- Corporate Ground Travel Issues

1. Fix Gett- Corporate Ground Travel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gett- Corporate Ground Travel: Restarting the app will resolve most errors.
  2. Update the Gett- Corporate Ground Travel App. Here is how:
    1. On Android goto PlayStore » Search for "Gett- Corporate Ground Travel" » Open Gett- Corporate Ground Travel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gett- Corporate Ground Travel » click "UPDATE".
  3. Clear Gett- Corporate Ground Travel app cache: Clearing cached data will force your app to retrieve the latest data directly from Gett- Corporate Ground Travel servers.
    1. On Android, goto Settings » Apps » Select "Gett- Corporate Ground Travel" » click Storage » click "Clear Cache".
  4. Check Gett- Corporate Ground Travel app permissions. If any of these permissions required to use your device's features are disenabled, Gett- Corporate Ground Travel might not work.
  5. Uninstall and reinstall Gett- Corporate Ground Travel. If nothing else has worked, completely uninstall Gett- Corporate Ground Travel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gett- Corporate Ground Travel not working


2. Fix Gett- Corporate Ground Travel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gett- Corporate Ground Travel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gett- Corporate Ground Travel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gett- Corporate Ground Travel may not be able to connect to the Internet when running in the background.

Reported Issues