Contact The Providence Journal, R.I. Customer Service

Why should I report an Issue with The Providence Journal, R.I.?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm seriously thinking of canceling my subscription because it's so frustrating to use.Why if I am paying for a subscription do I need to put up with constant interuptions with advertising? Also in my chromebook I cannot reach the sign in page so I have to read it on my phone.

2. How about passing on prior edition databases being dowloaded and letting me read today's paper.I'm a subscriber, and yet, I just had my reading interrupted by an unsummonsed, unwanted full-screen ad.

3. Only trash tabloids do that! If that happens again, I'll cancel my subscription and uninstall the app.Haven't been able to access the e edition for weeks.

4. Multi year subscriber.As a paid subscriber for over 20 years, I cannot get the e edition on my s7edge smartphone...cannot find anyone at the journal to speak with.

5. Stopped using the app awhile ago a just tried to cancel my subscription.

6. Wake up developers, I am contemplating not continuing my subscription after the test month.I want to see news.

7. I wish there were another paper to read.It's OK except that I had to turn off notifications because they caused PocketCasts to stop.

8. Neither of these things happen with the New York Times app.Ads popup in stories constantly, and its super distracting; also ads sneakily mixed into the list of articles.

9. All in all the form and function of this app leaves much to be desired, although the same can be said of their full website as wellEvery other "article" is an advertisement that looks like a story.

10. Can't cancel from the app, can't cancel from online, only way to cancel is by calling in, and they close after 2pm est.Long time 30+ years.

11. This version is difficult to navigate, jerky, and slow to resond, and does not display well on my Samsung tablet.

1. Fix The Providence Journal, R.I. Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Providence Journal, R.I.: Restarting the app will resolve most errors.
2. Update the The Providence Journal, R.I. App. Here is how:
   1. On Android goto PlayStore » Search for "The Providence Journal, R.I." » Open The Providence Journal, R.I. » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Providence Journal, R.I. » click "UPDATE".
3. Clear The Providence Journal, R.I. app cache: Clearing cached data will force your app to retrieve the latest data directly from The Providence Journal, R.I. servers.
   1. On Android, goto Settings » Apps » Select "The Providence Journal, R.I." » click Storage » click "Clear Cache".
4. Check The Providence Journal, R.I. app permissions. If any of these permissions required to use your device's features are disenabled, The Providence Journal, R.I. might not work.
5. Uninstall and reinstall The Providence Journal, R.I.. If nothing else has worked, completely uninstall The Providence Journal, R.I. then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Providence Journal, R.I. not working

2. Fix The Providence Journal, R.I. Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Providence Journal, R.I. be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Providence Journal, R.I. not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Providence Journal, R.I. may not be able to connect to the Internet when running in the background.