Contact Providence Journal eNewspaper Customer Service

Why chat with our AI Providence Journal eNewspaper Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Providence Journal eNewspaper.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. The only thing stopping me from giving 5 stars is that I share the horoscopes with 2 friends of mine every morning: a screen-shot of our particular horoscopes for the day, and I would say 9 out of 10 times I can't resume reading the paper due to the spinning wheel of death.

2. Thank you to the developer for the bug fix.Been trying for over 3 hours to login on two different cell phones, a laptop and a tablet, all with the same result...not possible.

3. Increasingly disappointed in the Providence Journal...After multiple technical calls to Gannett, and various remedies to try (delete cookies and cache, reinstall, etc), we were told Android is not currently supported.

4. I have no idea why they changed.Update 7/31 - the classic e-edition works well but attempting to switch to the new e-edition won't load the paper.

5. (It brings me right back to the page I was viewing though, so I KNOW it's messing with me)The app is way better than trying to read the web edition, but it is poorly formatted.

6. It stops running periodically while trying to read the paper requiring the reader to reload.

7. Totally frustrating, total waste of time.Terrible! This app doesn't load properly, slow and glitchy.

8. Constantly freezes,can't access on my tablet Billed for multiple subscriptions,but can't get through to anyone to resolve it.

9. When it does allow you in it will disconnect 3 or 4 times before you finish viewing the edition.

10. Auto phone tells me to call back tomorrowPoor support for problems.

11. Newer editions show a blank page.Site sucks.

1. Fix Providence Journal eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Providence Journal eNewspaper: Restarting the app will resolve most errors.
2. Update the Providence Journal eNewspaper App. Here is how:
   1. On Android goto PlayStore » Search for "Providence Journal eNewspaper" » Open Providence Journal eNewspaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Providence Journal eNewspaper » click "UPDATE".
3. Clear Providence Journal eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Providence Journal eNewspaper servers.
   1. On Android, goto Settings » Apps » Select "Providence Journal eNewspaper" » click Storage » click "Clear Cache".
4. Check Providence Journal eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Providence Journal eNewspaper might not work.
5. Uninstall and reinstall Providence Journal eNewspaper. If nothing else has worked, completely uninstall Providence Journal eNewspaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Providence Journal eNewspaper not working

2. Fix Providence Journal eNewspaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Providence Journal eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Providence Journal eNewspaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Providence Journal eNewspaper may not be able to connect to the Internet when running in the background.