Published by Garmin

Report an issue with Garmin Mechanic.
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Why should I report an Issue with Garmin Mechanic™?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Garmin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Garmin Mechanic™

1. Expand your toolbox by pairing the Garmin Mechanic app with our ecoRoute™ HD module (sold separately) and gain access to real-time performance data, including live gauges showing RPM, throttle position, intake pressure, manifold vacuum, boost, instant economy, battery voltage, real-time estimated power and torque, and more.

2. Garmin Mechanic tracks your trips and calculates total distance, average speed, and estimated mileage to help increase fuel savings.

3. With the ecoRoute HD module, Garmin Mechanic also calculates your instant and average fuel economy, and checks your vehicle’s self-test status for emissions certification.

4. At the pump, enter your fill-up data and track average mileage, total fuel used, fuel cost, cost per mile and more.

5. Use the Skidpad to measure lateral acceleration, and track your speed and distance using GPS. Taking a trip?

6. The vehicle diagnostics feature reads and provides descriptions for over 6500 error codes and resets your vehicle’s Check Engine light.

7. Create gauge sets and save them as Dashboards, and instantly recall them for different driving modes (e. g. towing, economy, racing).

8. Measure 0-30, 0-60 and 1/4-mile times, torque and horsepower.

9. Find out what’s really going on under your hood with Garmin Mechanic.

10. Measure your vehicle's performance with the Acceleration/Dyno feature.

11. You can track and collect data on multiple vehicles.

Garmin Mechanic Customer Insights

1. It worked well until Android evolved and the App lost connectivity with the Garmin Echo HD (the Bluetooth does not find the device anymore) I don't understand why Garmin keeps doing this with their products: they abandon the projects and leave customers with a 100us$ hardware good for nothing 😡 How hard would be to just follow up the Android evolution and update the App?It's a great app.

2. Too bad Garmin does not update it to fix communication issues.Can't find official cable anywhere, it doesn't connect to my OBD2 scanner.

3. All support for the cable has been taken off the garmin website alsoGarmin App no longer works with the newer Android phones.

4. Garmin claims it was because the Bluetooth plugin didn't sell, but as I always tell Garmin reps, it helps to advertise something which Garmin didn't.

5. Garmin should release it to the public domain to devs interested itWithout the now dead hardware unit this needs more thought.

6. It is sad that it has been discontinued... so I gave it away with my car I just sold.App works fine but says I do not have the cable, also unable to update the cable via the sat nav or the mechanic app.

7. Even some models of Garmin GPS supported the Bluetooth plugin.

8. Terrible development .Although "Written for an earlier version of Android", it does work still on my Galaxy S10+.

9. Sad that such useful tools were abandoned by Garmin.Excellent App.

10. It used to be wonderful paired with my nuvi but that doesn't work anymore either.

11. Fuel economy gives you speed and vice versa.

Steps to Troubleshoot & Fix Garmin Mechanic Issues

1. Fix Garmin Mechanic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Garmin Mechanic: Restarting the app will resolve most errors.
  2. Update the Garmin Mechanic App. Here is how:
    1. On Android goto PlayStore » Search for "Garmin Mechanic" » Open Garmin Mechanic™ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Garmin Mechanic » click "UPDATE".
  3. Clear Garmin Mechanic™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Garmin Mechanic servers.
    1. On Android, goto Settings » Apps » Select "Garmin Mechanic™" » click Storage » click "Clear Cache".
  4. Check Garmin Mechanic app permissions. If any of these permissions required to use your device's features are disenabled, Garmin Mechanic might not work.
  5. Uninstall and reinstall Garmin Mechanic. If nothing else has worked, completely uninstall Garmin Mechanic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Garmin Mechanic not working


2. Fix Garmin Mechanic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Garmin Mechanic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Garmin Mechanic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Garmin Mechanic may not be able to connect to the Internet when running in the background.

Reported Issues