Published by F-Secure Corporation

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Why should I report an Issue with F-Secure SENSE Router?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of F-Secure Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About F-Secure SENSE Router

1. SENSE easily secures every connected thing in your home using one device, now and in the future. • SECURITY ROUTER: The SENSE router secures your entire home network, protecting every connected thing from online threats. • SECURE APP: The SENSE app both manages your home network and protects your devices, even on the go. • CLOUD PROTECTION: Our industry-leading security cloud monitors your network for threats in real time.

2. F-Secure SENSE is the combination of a security router, an advanced security app and industry-leading cloud protection.

3. Its IoT security technology senses traffic from connected devices to provide extra protection against IoT threats. Andoid 4. x is no longer supported by Google for security patches.

4. While in turn this further emphasizes need for security that F-Secure SENSE provides, it also makes fulfilling the security promise harder as the underlying OS is no longer updated.

5. In the interest of end-users using Android 4. x, F-Secure feels obliged to inform the users of the Google lifecycle policy, strongly recommending upgrading their operating system / device to a supported version.

6. Every new device in our home network is a potential back door into our digital lives, since most new connected things aren’t designed to be secure.

7. SENSE protects everything connected in your home, from desktop computers and phones to smart TVs and baby monitors.

8. Requires an F-Secure SENSE router device.

9. In addition, F-Secure SENSE is no longer available to be installed on Android 4. x.

F-Secure SENSE Router Customer Insights

1. simple to use.All of secure programming is the only services I use for over 20 years now.Simply the best, better than all the rest!Worst app everBakwaas app uselesslove itEasy, configurable, clean interface.

2. secure and up to date.

3. It's unclear what antivirus capabilities this app itself has, though.

4. excellent app.

5. also the best router ever.

Steps to Troubleshoot & Fix F-Secure SENSE Router Issues

1. Fix F-Secure SENSE Router Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart F-Secure SENSE Router: Restarting the app will resolve most errors.
  2. Update the F-Secure SENSE Router App. Here is how:
    1. On Android goto PlayStore » Search for "F-Secure SENSE Router" » Open F-Secure SENSE Router » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for F-Secure SENSE Router » click "UPDATE".
  3. Clear F-Secure SENSE Router app cache: Clearing cached data will force your app to retrieve the latest data directly from F-Secure SENSE Router servers.
    1. On Android, goto Settings » Apps » Select "F-Secure SENSE Router" » click Storage » click "Clear Cache".
  4. Check F-Secure SENSE Router app permissions. If any of these permissions required to use your device's features are disenabled, F-Secure SENSE Router might not work.
  5. Uninstall and reinstall F-Secure SENSE Router. If nothing else has worked, completely uninstall F-Secure SENSE Router then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing F-Secure SENSE Router not working


2. Fix F-Secure SENSE Router Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make F-Secure SENSE Router be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to F-Secure SENSE Router not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, F-Secure SENSE Router may not be able to connect to the Internet when running in the background.

Reported Issues