Published by F-Secure Corporation on Aug 23, 2024

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Why should I report an Issue with F-Secure AV Test?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of F-Secure Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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F-Secure AV Test Customer Insights

1. Kaspersky on my phone picked this up as a threat [which is, after all, the point of this app], however '360 Security Lite' on my tablet completely ignored it.Worked like a charm! During installation my antivirus flagged this as a virus, stopped the installation, removed the files and now I know my phones antivirus is legit..I had no antivirus in my phone but after installing the app a pop up is displayed that this app is infected by trojon virus uninstalling is recommended.The app word as in description.My phone immediately detects it.This App Not To Bad It Doesn't Download Files So It's Safe Right? No It's Also Malware It Just Crashes Your Apps Not To Much like Test Virus And Test Your Antivirus It Doesn't Install Any Files! Unlike Test Virus And Test your Antivirus All Of These Test Apps(Fake) Should be šŸš« From Phones And Also Tablets Also It's By F Secure! So Lookout!I've been NOTIFIED...

2. I have got rid of Panda security which i been using for few monthsGuys pls read the description! This is not an Antivirus App, This app's purpose is to test wether your antivrus application like your system antivirus is working properly to detect a threat.

3. Kaspersky does not detect the serious malware problem that I have but neither did any other antivirus.This app is completely safe to test your antivirus.

4. Tested with all free versions 1.Kaspersky antivirus detected in an instant 2 .Eset mobile security detected in an instant 3.Ikarus detected in an instant also found a TROJAN on device 4.

5. The problem is when you install it antivirus can detect but after you uninstall the test virus it still contains IWU files.

6. So yeah 5 stars, my system antivirus and Comodo AV detected it as a threat!A useful test.

7. It only happens on huawei device so dont try it on huawei devices because it rips off 739 MB storageNice to know if your antivirus is protecting you with this test.

8. safety/trend micro detected but not instant 5.Panda security detected NOTHING 6 .Incognito spyware detector detected NOTHING .

9. The good point about Kaspersky is that it does have an active support staff ready to answer questions.

10. Also this app is completely harmless they are using the EICAR test file.

11. Kaspersky detected this but I am still not convinced.

Steps to Troubleshoot & Fix F-Secure AV Test Issues

1. Fix F-Secure AV Test Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart F-Secure AV Test: Restarting the app will resolve most errors.
  2. Update the F-Secure AV Test App. Here is how:
    1. On Android goto PlayStore » Search for "F-Secure AV Test" » Open F-Secure AV Test » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for F-Secure AV Test » click "UPDATE".
  3. Clear F-Secure AV Test app cache: Clearing cached data will force your app to retrieve the latest data directly from F-Secure AV Test servers.
    1. On Android, goto Settings » Apps » Select "F-Secure AV Test" » click Storage » click "Clear Cache".
  4. Check F-Secure AV Test app permissions. If any of these permissions required to use your device's features are disenabled, F-Secure AV Test might not work.
  5. Uninstall and reinstall F-Secure AV Test. If nothing else has worked, completely uninstall F-Secure AV Test then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing F-Secure AV Test not working


2. Fix F-Secure AV Test Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make F-Secure AV Test be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to F-Secure AV Test not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, F-Secure AV Test may not be able to connect to the Internet when running in the background.

Reported Issues