Published by America's Test Kitchen on Mar 19, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of America's Test Kitchen to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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America's Test Kitchen Customer Insights

1. The shopping list feature is mostly useless.Don't upgrade: this version does not work at all! The top half of the home screen is blank, scroll down and tap on one of the recipes, the next screen that should show the recipe is blank.

2. Haven't dug into that, but def miss that feature.I like the redesign, it's made it so much easier to browse recipes and looks better! My one complaint is the shopping list has gotten a bit wonky! The old design was pretty good at categorizing things into produce, dairy, etc which was handy, but now everything goes into other.

3. A previous bug with videos not playing full screen was fixed, so that's great as well! It would be nice to be able to search for a specific cookbook and see what recipes are available for that book.

4. 2) Links to winning ingredients within the app would be next level!The update is horrible, it is so frustrating trying to find recipes I've saved or look at two different recipes to compare and contrast details without completely getting kicked back to the main page.

5. Recipes now load instantly, there's a new shopping list feature; the how-to videos load instantly and at max quality and you can create meal "collections".

6. I want my money back, as I still haven't gotten to see a single recipe.I love ATK and now I have the power of being able to cook phenomenal meals on the palm of my hand! My only gripe is that the app doesn't support landscape mode.

7. Pressing the back button after selecting a single recipe from a list of results takes me back to the home page.

8. Edit: I've increased the rating to 5 as it now supports landscape view! Yay! My new wishlist items would be: 1) While in landscape mode, keep the ingredients on one side so I don't have to scroll up and down (or make the ingredients in a scrollable area on one side).

9. Still enjoy using the app but if the shopping list could get back to its old glory it'd be 5 stars!Horrible.

10. Also, it's not very user friendly to sort through and organize saved recipes.

11. Searching shows a list of dishes but when I tap on one, the next screen is also blank.

Steps to Troubleshoot & Fix America's Test Kitchen Issues

1. Fix America's Test Kitchen Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart America's Test Kitchen: Restarting the app will resolve most errors.
  2. Update the America's Test Kitchen App. Here is how:
    1. On Android goto PlayStore » Search for "America's Test Kitchen" » Open America's Test Kitchen » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for America's Test Kitchen » click "UPDATE".
  3. Clear America's Test Kitchen app cache: Clearing cached data will force your app to retrieve the latest data directly from America's Test Kitchen servers.
    1. On Android, goto Settings » Apps » Select "America's Test Kitchen" » click Storage » click "Clear Cache".
  4. Check America's Test Kitchen app permissions. If any of these permissions required to use your device's features are disenabled, America's Test Kitchen might not work.
  5. Uninstall and reinstall America's Test Kitchen. If nothing else has worked, completely uninstall America's Test Kitchen then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing America's Test Kitchen not working


2. Fix America's Test Kitchen Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make America's Test Kitchen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to America's Test Kitchen not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, America's Test Kitchen may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • cancel request for 52.95 on discover card..pending charge..do not process!@@

    — by Sheila Bresswein 2 years ago