Published by Hotspot VPN & Proxy Master

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Why should I report an Issue with Fast VPN - Secure VPN Tunnel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hotspot VPN & Proxy Master to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Fast VPN Customer Insights

1. Nice to finally find a VPN that has more than 3 unlocked servers, I would recommend it to people who just want a VPN that works immediacy.At first nothing worked for me with the UK Servers so I removed app, but a few weeks later I decided to give it another try and wow everything is great its fast its stable and of course totally free! I'm not sure what you have done obviously updates have gone for the better, if it continues to work like this it will be up there with the best free vpn apps, great work dev!The highest speed free vpn .

2. I guess it is because you no longer need internet to watch it again since you once did, that is why this is happening, but this problem does not happen with other VPNs.Great App, easy to use, works right after you install it.

3. Way longer than 5 seconds and very annoying.App worked OK after a bit of effort and negotiating adds, but when not in use interrupted with notifications every 5 minutes (literally!), muting videos, disconnecting from wifi and partially blocking view of screen each time.

4. Apparently when you watch YouTube videos, If you watch a video fully and then rewatch it like 1 or 2 times, when you are watching it again the VPN stops working, and that way I don't get notifications on apps like Line when I get a message etc.

5. But if they give better prices i would definitely pay for it and give (5)☆'S ....!!This app is great, there is just one simple problem I've been having.

6. It does exactly what it says it doesn't disconnect it has a perfect steady connection .

7. I purchased one year, first month working fine after that just connected to the VPN but no working at all.

8. But this app works very well, if you are trying to stay the free route.

9. Forced to remove for the sake of my sanity.They only keep you to a limited amount of options.

10. I have tried different servers and just I gotto tired with this VPN.

11. Every time you click on something an ad pops up and count down is terrible.

Steps to Troubleshoot & Fix Fast VPN Issues

1. Fix Fast VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fast VPN: Restarting the app will resolve most errors.
  2. Update the Fast VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Fast VPN" » Open Fast VPN - Secure VPN Tunnel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fast VPN » click "UPDATE".
  3. Clear Fast VPN - Secure VPN Tunnel app cache: Clearing cached data will force your app to retrieve the latest data directly from Fast VPN servers.
    1. On Android, goto Settings » Apps » Select "Fast VPN - Secure VPN Tunnel" » click Storage » click "Clear Cache".
  4. Check Fast VPN app permissions. If any of these permissions required to use your device's features are disenabled, Fast VPN might not work.
  5. Uninstall and reinstall Fast VPN. If nothing else has worked, completely uninstall Fast VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fast VPN not working


2. Fix Fast VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fast VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fast VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fast VPN may not be able to connect to the Internet when running in the background.

Reported Issues