Published by The Kroger Co. on Nov 25, 2024

Report an issue with Fred Meyer.
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Why should I report an Issue with Fred Meyer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Kroger Co. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fred Meyer

1. It puts convenience, savings and rewards at your fingertips. - Easily build your online shopping list, and use it to shop in-store or to place your online order. - View your Weekly Ads and quickly add sale items or specials to your shopping list. - Load digital coupons directly to your Shopper’s Card and use them to save on items from your shopping list. - Get even more savings when you choose items from our Smart Suggest feature. - Refill your Fred Meyer Pharmacy prescriptions directly from your phone or tablet.

2. Just type in your prescription number, select your Pharmacy and schedule a convenient pickup time. - Use our locator to find the closest Fred Meyer store or fuel center. - View your purchase history.

3. Use it to create standard orders that will save you time. - Save BIG with exclusive promotions, personalized offers and bonus rewards.

4. To use the Fred Meyer app, you'll need a Fred Meyer digital account.

5. Save time and money with the Fred Meyer app!

6. You can register for your account and link your Shopper’s Card through the app.

7. Looking for a faster, easier, more rewarding shopping experience?

8. If you don't have a Shopper’s Card, you can create one when you register to access all of these savings and rewards!

Fred Meyer Customer Insights

1. If you want to use the coupon, you have to completely back out of the weekly ad, go to a different "tab", click another link to get to the coupons, perform a search for the item, then finally "clip" it! Ridiculous!New version 56.1 won't allow Android users to type in the search bar.

2. I live right next to a Fred Meyer and Im not exaggerating when I say: I go there once a week and EVERY SINGLE TIME I go shopping the app requires an update, needs a verification of my email or phone number (which I've done about a dozen times).

3. The search bar has not been working for weeks and its the best way to clip coupons without going through the entire list.

4. Perhaps it's time to find a new content creator.Fred Meyer does not actually want me to shop there and save money.

5. NEW What did you do to the search feature in the latest update??? Input one character and the keyboard goes away, and you have to bring it back up.

6. For example, when I tap on the digital coupon code in the weekly ad section, it opens the digital coupons in my web browser, not my app.

7. Sometimes crashes right when it opens Update 9/10: Uninstalled and reinstalled the app after the latest update and still doesn't work.

8. NO, thank you!!!My experience with clipping coupons was good...however, now all of a sudden I am denied access when logging in.

9. The keyboard tries to open each time you touch the search field but gets immediately shut down.

10. You can see which items are discounted with a coupon in the weekly ad, but the only function offered when you select the items, is to add it to your list.

11. I don't want a cart tab on the bottom, covering items I'm shopping for.

Steps to Troubleshoot & Fix Fred Meyer Issues

1. Fix Fred Meyer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fred Meyer: Restarting the app will resolve most errors.
  2. Update the Fred Meyer App. Here is how:
    1. On Android goto PlayStore » Search for "Fred Meyer" » Open Fred Meyer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fred Meyer » click "UPDATE".
  3. Clear Fred Meyer app cache: Clearing cached data will force your app to retrieve the latest data directly from Fred Meyer servers.
    1. On Android, goto Settings » Apps » Select "Fred Meyer" » click Storage » click "Clear Cache".
  4. Check Fred Meyer app permissions. If any of these permissions required to use your device's features are disenabled, Fred Meyer might not work.
  5. Uninstall and reinstall Fred Meyer. If nothing else has worked, completely uninstall Fred Meyer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fred Meyer not working


2. Fix Fred Meyer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fred Meyer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fred Meyer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fred Meyer may not be able to connect to the Internet when running in the background.

Reported Issues