Published by Formstack

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Why should I report an Issue with Formstack Mobile Forms?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Formstack to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Formstack Mobile Forms image 1 contact Formstack Mobile Forms image 2

About Formstack Mobile Forms

1. With Formstack's Mobile Forms app, you can view form submissions, search for submitted information, and gather new data from anywhere. Formstack. com is an easy-to-use, online form builder that allows you to design powerful, secure forms without any programming knowledge.

2. Formstack's Mobile Forms app gives you full access to all of your data, right at your finger tips.

3. Build your forms on Formstack. com using Formstack's online form builder.

4. Download the Formstack Mobile Forms app, and create an account on Formstack. com.

5. Use our form builder to create mobile forms and share them with others in your organization.

6. You can build internal workflows, export submissions to Excel, and securely connect your forms to one of over 50 native third party integrations – all in one simple tool.

7. Note: Current Formstack customers only need to download the app and log in with their Formstack credentials.

8. Collecting information online is great, but what if you need to access that data when you're away from your computer?

9. Follow the simple steps below to get started.

10. Use the Formstack Mobile Forms app to view your submissions, search for submitted data, and collect new information on your phone or tablet. - Upload images to your form using your phone's camera.

Formstack Customer Insights

1. I didn't want to rate 1 star also because when we enter our email and password it will show incorrect username or password even if both is correct.

2. this app never desereves 1 star also😠😠😠😡Thought I already had an account but didn't recognize my email.

3. Also couldn't create a new account.

4. UNINSTALLED.It will not work unless connect to the web.

Steps to Troubleshoot & Fix Formstack Issues

1. Fix Formstack Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Formstack: Restarting the app will resolve most errors.
  2. Update the Formstack App. Here is how:
    1. On Android goto PlayStore » Search for "Formstack" » Open Formstack Mobile Forms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Formstack » click "UPDATE".
  3. Clear Formstack Mobile Forms app cache: Clearing cached data will force your app to retrieve the latest data directly from Formstack servers.
    1. On Android, goto Settings » Apps » Select "Formstack Mobile Forms" » click Storage » click "Clear Cache".
  4. Check Formstack app permissions. If any of these permissions required to use your device's features are disenabled, Formstack might not work.
  5. Uninstall and reinstall Formstack. If nothing else has worked, completely uninstall Formstack then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Formstack not working


2. Fix Formstack Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Formstack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Formstack not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Formstack may not be able to connect to the Internet when running in the background.

Reported Issues