Contact Chronus In Customer Service

Why should I report an Issue with Chronus Information Widgets?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DvTonder to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Minor Issue: With dark mode enabled on the device I was unable to see the minimal icons since they always showed up very dark grey.I just use the flex widget for time, date weather, and calendar events 12 hours out to keep a nice, minimalist utilitarian home screen to show me only the info I need.

2. Most of the useful features are locked behind a paywall but that's totally fine considering the reasonable price and hard work that has obviously been put into this well thought out app.I had to replace my clock and weather widget (HD Widgets) because it disappeared from the play store.

3. The main issues are: alarm, displayed on widget show the alarm being set 5 minutes earlier that it is actually set; Sometimes some components/parts of widget stops working temporarily; lack of comfortable layout possibilities (I did use other app earlier, but it is no longer developed and incompatible with latest Android).

4. But price is worth it.I love Chronus! I've had pro for years and it's the only widget set that has withstood the test of time in my relentless pursuit of the perfect home screen setup.

5. Otherwise, perfect for my needs.It's pretty good but its hard to set up because when you click to create an account to get your weather provider API it cancels the widget creation so you lose your progress.

6. Wanted something simple to display calendar events, clock, and weather.

7. Thanks to the excellent help from Chronus developer and for the great widget.

8. The clock always manages to keep 100% sync with my system's clock without draining battery - a feat that this app alone seems to be able to accomplish!I love this app.

9. I know that people complain about the weather not being right or other problems.

10. Feature request: please add a hotspot to open my preferred weather app, also add accuweather as a weather provider.

11. Extra nice that a tap on weather can open my preferred weather app (AccuWeather).

1. Fix Chronus In Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chronus In: Restarting the app will resolve most errors.
2. Update the Chronus In App. Here is how:
   1. On Android goto PlayStore » Search for "Chronus In" » Open Chronus Information Widgets » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chronus In » click "UPDATE".
3. Clear Chronus Information Widgets app cache: Clearing cached data will force your app to retrieve the latest data directly from Chronus In servers.
   1. On Android, goto Settings » Apps » Select "Chronus Information Widgets" » click Storage » click "Clear Cache".
4. Check Chronus In app permissions. If any of these permissions required to use your device's features are disenabled, Chronus In might not work.
5. Uninstall and reinstall Chronus In. If nothing else has worked, completely uninstall Chronus In then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chronus In not working

2. Fix Chronus In Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chronus In be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chronus In not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chronus In may not be able to connect to the Internet when running in the background.