Contact Timestamped Investigator Notes Customer Service

Why should I report an Issue with Timestamped Investigator Notes - Forensic Notes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Forensic Notes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When the program is running well it is a great tool for this work.I used Forensic Notes in October and experienced some issues with cross platform functionality.

2. What an amazing way to take your forensic notes - I used this for a Cyber Forensics class as part of learning report writing and for a final report and could not have been more pleased.

3. Alex.Great tool to legally timestamp a document!! I was looking for a tool to timestamp a document, making it a valid legal proof.

4. This is a super tool that let me show my efforts and justify any cost I can give to my clients, the reports are super professional and of course all the forensics in the app are genius.

5. The customer service could not be more responsive and helpful, with them reaching out at my renewal date to ensure I didn't miss that it was an auto-renewal.

6. I found this great Forensic Notes app.

7. I can create notes via web browser or with the App, that is very handy, and they remain available online.

8. I plan to buy a couple of months to work and let the revenues pay for the one time payment option.

9. When I am not getting authentication errors(before password stage) is making this platform unusable.

10. Be more interested if the features we're part of the app itself and subscribing was possible with play store.

11. You can attach documents, not only text, but I still don’t use this feature.I am have the unlimited professional on app and desktop.

1. Fix Timestamped Investigator Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Timestamped Investigator Notes: Restarting the app will resolve most errors.
2. Update the Timestamped Investigator Notes App. Here is how:
   1. On Android goto PlayStore » Search for "Timestamped Investigator Notes" » Open Timestamped Investigator Notes - Forensic Notes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Timestamped Investigator Notes » click "UPDATE".
3. Clear Timestamped Investigator Notes - Forensic Notes app cache: Clearing cached data will force your app to retrieve the latest data directly from Timestamped Investigator Notes servers.
   1. On Android, goto Settings » Apps » Select "Timestamped Investigator Notes - Forensic Notes" » click Storage » click "Clear Cache".
4. Check Timestamped Investigator Notes app permissions. If any of these permissions required to use your device's features are disenabled, Timestamped Investigator Notes might not work.
5. Uninstall and reinstall Timestamped Investigator Notes. If nothing else has worked, completely uninstall Timestamped Investigator Notes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Timestamped Investigator Notes not working

2. Fix Timestamped Investigator Notes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Timestamped Investigator Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Timestamped Investigator Notes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Timestamped Investigator Notes may not be able to connect to the Internet when running in the background.