Published by FitMetrix by MINDBODY

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Why should I report an Issue with Bob's Gym Family FItness?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FitMetrix by MINDBODY to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Bob's Gym Family FItness Customer Insights

1. Leaderboard does not work correctly at all.The only thing that truly works is the check in feature but it never logs it, currently the class scheduling is down so I cant even sign up for my classes.Look at that tall cutie in the blueWeightlifting 30 minutes Burns -2 caloriesGood, other than this last weekend.

2. No, I don't want to check in every time I drive remotely close to your location.when I schedule a class, app stalls & have to shut phone down to get out of it.

3. It's pretty nice.I get notifications to check in every time I drive to work because there's a location on my commute route.

4. The only function is to "check in" when you go inthe app works good to sign up for classes.

5. I keep checking in but it doesnt keep track of completed classes or training sessions.

6. I was advised to reinstall it to see if the classes would load but that didn't work either.

7. Don't like constant pop ups to ask if you want to check inHorrible! None of my workouts show up.

8. NONE of my classes are logged.

9. The radius for this notification needs to be dialed back quite a bit.

10. I got reminders at first but those no longer show up.

11. occ the schedule not accurate.

Steps to Troubleshoot & Fix Bob's Gym Family FItness Issues

1. Fix Bob's Gym Family FItness Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bob's Gym Family FItness: Restarting the app will resolve most errors.
  2. Update the Bob's Gym Family FItness App. Here is how:
    1. On Android goto PlayStore » Search for "Bob's Gym Family FItness" » Open Bob's Gym Family FItness » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bob's Gym Family FItness » click "UPDATE".
  3. Clear Bob's Gym Family FItness app cache: Clearing cached data will force your app to retrieve the latest data directly from Bob's Gym Family FItness servers.
    1. On Android, goto Settings » Apps » Select "Bob's Gym Family FItness" » click Storage » click "Clear Cache".
  4. Check Bob's Gym Family FItness app permissions. If any of these permissions required to use your device's features are disenabled, Bob's Gym Family FItness might not work.
  5. Uninstall and reinstall Bob's Gym Family FItness. If nothing else has worked, completely uninstall Bob's Gym Family FItness then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bob's Gym Family FItness not working


2. Fix Bob's Gym Family FItness Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bob's Gym Family FItness be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bob's Gym Family FItness not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bob's Gym Family FItness may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear Bob's Gym North Evansville Indiana, I am requesting to cancel my subscription because I changed jobs and relocated.I would like to thank you for all the great work outs.

    — by Michael Henson 2 years ago

  • I would like to cancel my subscription that I have under this email cause I haven't been using my gym membership like I had expected myself too

    — by Joe l scott 3 years ago

  • Dear Bob's Gym North Evansville Indiana, I am requesting to cancel my subscription because I have begun to work out elsewhere: somewhere closer to my home. I would like to thank you for all the great work outs. Sydney Ulrich

    — by sydney ulrich 3 years ago

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