Contact Finja Customer Service

Why should I report an Issue with Finja?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Finja to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Finja App is a one stop financial solution for individuals, merchants and small businesses that addresses everyday payment and credit needs.

2. Finja is an authorized electronic money institution regulated by the State Bank of Pakistan.

3. Download now and sign up using your mobile phone number and CNIC!

1. They will you payment again even after the payments already made.Finja has blocked almost all of its customers for any kind of transaction, i called on their helpline number they promised to solve the problem in 1 week, now its been a month i am unable to use any kind of credit in finja.

2. Otherwise there were two well established wallet payment systems already available in the market.Very poor experience on first time use at the OTP verification time it said OTP has been sent but checked no OTP in sms arrived.

3. Highly recommended, particularly now that the powerful app is complimented with debit + credit card (in app toggle functionality between the two modes)19-April-2023 Un-installed this app recently, as it could NOT even read the entered digits of the Mobile number, properly.Saw their website.

4. Feels so bad that even having sufficient funding by the investors, the team is not motivated and not being responsible regarding this project at all.Don't understand why the credit line was stopped for all.

5. Thought about getting started with them to see if they are offering better financial services but stopped due to bad reviews on PlayStore.

6. Now its just a pointless mobile banking app like every other online banking app available completely uselessI have called on your official no for tge solution.

7. My credit limit is still showing 0 balance Very poor services.

8. Received a call from their support agent who ensured me that the app works and they are providing legit services.

9. I installed the application when I try to login into app , message shown in the application, your number is already registered with another device.

10. Easy sign up, back end registration supported by very responsive customer experience team.

11. They have stopped all the services of advance etc they used to give.

1. Fix Finja Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Finja: Restarting the app will resolve most errors.
2. Update the Finja App. Here is how:
   1. On Android goto PlayStore » Search for "Finja" » Open Finja » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Finja » click "UPDATE".
3. Clear Finja app cache: Clearing cached data will force your app to retrieve the latest data directly from Finja servers.
   1. On Android, goto Settings » Apps » Select "Finja" » click Storage » click "Clear Cache".
4. Check Finja app permissions. If any of these permissions required to use your device's features are disenabled, Finja might not work.
5. Uninstall and reinstall Finja. If nothing else has worked, completely uninstall Finja then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Finja not working

2. Fix Finja Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Finja be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Finja not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Finja may not be able to connect to the Internet when running in the background.