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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. If I can't get any resolution in a day or two I'm going to cancel the whole Detroit paper for good !!!App was working fine on Samsung running Kit Kat os and Amazon fire tablet now both just go to the demo page and freeze with a blank screen after the edition is selected.

2. Even when it functioned, the app was quirky, repeatedly asking if I want to install the "latest edition," closing pages that I'm reading, and not accurately transcribing the printed version.

3. This app is free to DetNews subscribers, and its importance cannot be overstated inasmuch as the DetNews home-delivers the print version only 3 days a week.

4. I'm paying for an account that's not working properly.Paper is more neutral than that liberal and conservative news on television.

5. Thanks a lot Detroit News for changing your operating software.The app was working fine until this week's update.

6. One problem: in the national sections, the 'tap on article to bring it up in the viewing pane' doesn't work on my tablet.

7. Nice job.I enjoy being able to read paper I grew up with anywhere any time on any device.

8. click on a story and the wrong story shows up, close app, reopen and then it works-unless it is Sunday when you are out of luck.

9. if I want an old story, I can find it.The app has devolved since I originally installed it, to the point I can no longer open it.

10. Occasional glitches but functional.I like thatnthe content duplidctes the print edition.

11. As a subscriber, one gets the extra sections of national news and sports.

Steps to Troubleshoot & Fix The Detroit News eNewspaper Issues

1. Fix The Detroit News eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Detroit News eNewspaper: Restarting the app will resolve most errors.
  2. Update the The Detroit News eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "The Detroit News eNewspaper" » Open The Detroit News eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Detroit News eNewspaper » click "UPDATE".
  3. Clear The Detroit News eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from The Detroit News eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "The Detroit News eNewspaper" » click Storage » click "Clear Cache".
  4. Check The Detroit News eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, The Detroit News eNewspaper might not work.
  5. Uninstall and reinstall The Detroit News eNewspaper. If nothing else has worked, completely uninstall The Detroit News eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Detroit News eNewspaper not working


2. Fix The Detroit News eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Detroit News eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Detroit News eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Detroit News eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Susan Taubitz

Please cancel my Detroit News subscription ASAP. I requested this to happen months ago.