Published by Gannett

contact Detroit Free Press eNewspaper Chat with our AI-based Detroit Free Press eNewspaper Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Detroit Free Press eNewspaper?



characters left:

Why chat with our AI Detroit Free Press eNewspaper Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Detroit Free Press eNewspaper.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Detroit Free Press eNewspaper image 1   contact Detroit Free Press eNewspaper image 2


What users are saying

1. It allows me to browse articles that I might not otherwise notice, and it's also a bonus to see all of the graphics, photos, and illustrations laid out rather than shoved into the middle of a webpage on a screen.Used to pick up a paper copy every day when I worked as a road and bridge construction inspector at different project locations all over the state, until Dec 2018 retirement.

2. While this mimics an actual print newspaper experience, it misses the benefits of an app experience.Oct 25 - having read the update below, I accessed the app settings and deleted storage, but not personal settings, and I was able to access today's e-edition.

3. Easy to navigate and read, you can access more than just the free content on the web site, and can even browse previous editions.

4. But now I can at least read the paper without constant swearing.Upgrading review to 4 stars after figuring out how to make the app work without crashing (like so many others have mentioned).

5. Without any help from the support team I finally figured out how to make this not crash by going into settings and at the bottom there is an option to "Return to Classic eEdition", I selected this and now it works.

6. My only negative remark would be that it's hard to fully appreciate the photography and illustrations on a normal mobile device.I have subscribed to the Free Press for over 40 years.

7. The way Detroit Free Press app works it opens up immediately with the current edition.

8. Free press!It's really great to get a digital version of the physical layout of the newspaper.

9. I love the app and especially being able to see the full pages to review and make selection of which articles to read.

10. To get to the settings you need to go to the page of editions and on the menu bar select settings.

11. You might have to clear the cache to get to editions pageWorked fine till update September 9, 2020.

Steps to Troubleshoot & Fix Detroit Free Press eNewspaper Issues

1. Fix Detroit Free Press eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Detroit Free Press eNewspaper: Restarting the app will resolve most errors.
  2. Update the Detroit Free Press eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Detroit Free Press eNewspaper" » Open Detroit Free Press eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Detroit Free Press eNewspaper » click "UPDATE".
  3. Clear Detroit Free Press eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Detroit Free Press eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Detroit Free Press eNewspaper" » click Storage » click "Clear Cache".
  4. Check Detroit Free Press eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Detroit Free Press eNewspaper might not work.
  5. Uninstall and reinstall Detroit Free Press eNewspaper. If nothing else has worked, completely uninstall Detroit Free Press eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Detroit Free Press eNewspaper not working


2. Fix Detroit Free Press eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Detroit Free Press eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Detroit Free Press eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Detroit Free Press eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!