Contact Rust+ Customer Service

Why should I report an Issue with Rust+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Facepunch Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pair with your favorite Rust servers to receive real-time updates for the things that matter the most: player counts, current game time, online teammates, and more.

2. Get notified about new Rust blogs and news so you can stay on top of the latest updates, or catch up on older blogs you may have missed. © 2023 Facepunch Studios Limited.

3. The official Rust companion app from Facepunch Studios – stay connected to the game so you never miss an important moment again.

4. Connect Smart Switches and Smart Alarms to your in-game electrical contraptions and pair them with Rust+ to control them remotely at any time.

5. Smart Switches let you turn things on or off, and Smart Alarms send customizable push notification alerts when an electrical signal is detected.

6. Coordinate with your team, receive alerts when you’re being raided, remotely set off traps, and more!

7. Requires the Rust game - available on PC and macOS.

8. You’ll also get (optional) push notifications whenever one of your teammates joins the game.

9. Rust Console Edition is not supported at this time.

10. View the full server map to find points of interest, see where your teammates are and check on vending machines.

11. Messages are visible in both the app and the in-game team chat so you can seamlessly switch between the two.

1. Pretty sure that can be made better.The only reason is because it only works for PC and not console I mean it's a good app from the looks of it but it'll be nicer if consle players could use it just not as good cause rust console doesn't have as much as pc does.I bet alot more people would use if it had a console version of it.I like it but I'm holding back on a 5* until a see the camera come out of alpha and show me something I can identify.

2. Everything currently looked like Classic Mario on NES.Love it!! But, it's absolutely worthless as a raid alarm unless you're asleep while still logged in?!? Takes less time to raid a base than it does to login to rust?!? They'll be back at their base before you're past ASSET WARMUP!!Fantastic app, as expected of Facepunch Studios.

3. There might be an update seeing that this is still new?Awesome app! I just downloaded it and I seem to have 0 problems, I love how I can see the whole map clearly and everything on it like player locations and vending machines! So far this is an awesome app! Keep up the good work.Easy to use.

4. One thing I'd like to suggest would be adding a "quick callout" in-app so we don't have to frantically type while under pressure, that would be customisable for players to enter text of their liking and assigning it to a side button of some sort.

5. 2) General: Implement 19:9 and 21:9 aspect ratio display support if feasible to maximize the screen space afforded to users of smartphones such as the Galaxy Note 10 series.

6. I was trying to see if drones worked on mobile, but I can't even get outpost COMPOUNDSTREET to load up on any serverGreat app, and it's easy to use! Easy to give your players leader if you not online.

7. Simple, minimalistic, and with base functionality that just works with any Rust server that has app.notifications enabled.

8. Suggestions: 1) Map: Implement "double tap to auto-zoom" AND "double tap and swipe up and down" to zoom with a single finger instead of having to use two fingers / contact points.

9. Have great internet access and have it paired to both of my main servers I play on.

10. After that every time I try to select a paired server it just shows a loading icon.

11. The quality is just exquisite! Easy to use, multifunctional app that will surely change but also balance how we play.

1. Fix Rust+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rust+: Restarting the app will resolve most errors.
2. Update the Rust+ App. Here is how:
   1. On Android goto PlayStore » Search for "Rust+" » Open Rust+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rust+ » click "UPDATE".
3. Clear Rust+ app cache: Clearing cached data will force your app to retrieve the latest data directly from Rust+ servers.
   1. On Android, goto Settings » Apps » Select "Rust+" » click Storage » click "Clear Cache".
4. Check Rust+ app permissions. If any of these permissions required to use your device's features are disenabled, Rust+ might not work.
5. Uninstall and reinstall Rust+. If nothing else has worked, completely uninstall Rust+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rust+ not working

2. Fix Rust+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rust+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rust+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rust+ may not be able to connect to the Internet when running in the background.