Published by dominoc925 on Dec 19, 2024

Report an issue with Trainsity Bangkok BTS MRT.
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Why should I report an Issue with Trainsity Bangkok BTS MRT?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of dominoc925 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Trainsity Bangkok BTS MRT

1. Users can click the train station labels to open Google Maps or Google Street View, where they can use all the functions of the Google apps to visualize the surrounding area and/or perform routing for directions.

2. Find your way around the city of Bangkok using the high resolution vector maps of the BTS, MRT Blue, MRT Purple and Airport Rail Link train network.

3. There is also an offline function to calculate the best way to travel from a station to another station with a direction breakdown and timings (which may vary from the actual traveling time).

4. The maps have small file size footprints but with many levels of zoom and can work offline without connecting to the Internet.

5. We want to inform you that this app will soon be deprecated and will no longer receive updates or support. But don’t worry!

6. We’ve launched a new and improved app, Trainsity World, designed to offer an even better experience for finding the shortest paths and navigating transit systems.

Trainsity Bangkok BTS MRT Customer Insights

1. Easy-to-use app!Just a dumb app..picture only..nothing muchI totally used it during my trips in BangkokGlad to see the new lines added.

2. Communication works :-)Exactly what you need.

Steps to Troubleshoot & Fix Trainsity Bangkok BTS MRT Issues

1. Fix Trainsity Bangkok BTS MRT Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Trainsity Bangkok BTS MRT: Restarting the app will resolve most errors.
  2. Update the Trainsity Bangkok BTS MRT App. Here is how:
    1. On Android goto PlayStore » Search for "Trainsity Bangkok BTS MRT" » Open Trainsity Bangkok BTS MRT » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trainsity Bangkok BTS MRT » click "UPDATE".
  3. Clear Trainsity Bangkok BTS MRT app cache: Clearing cached data will force your app to retrieve the latest data directly from Trainsity Bangkok BTS MRT servers.
    1. On Android, goto Settings » Apps » Select "Trainsity Bangkok BTS MRT" » click Storage » click "Clear Cache".
  4. Check Trainsity Bangkok BTS MRT app permissions. If any of these permissions required to use your device's features are disenabled, Trainsity Bangkok BTS MRT might not work.
  5. Uninstall and reinstall Trainsity Bangkok BTS MRT. If nothing else has worked, completely uninstall Trainsity Bangkok BTS MRT then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Trainsity Bangkok BTS MRT not working


2. Fix Trainsity Bangkok BTS MRT Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Trainsity Bangkok BTS MRT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Trainsity Bangkok BTS MRT not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Trainsity Bangkok BTS MRT may not be able to connect to the Internet when running in the background.

Reported Issues

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