Published by Diamantes Pro

Report an issue with Email and chat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Email and chat for Hotmail, Outlook Mail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Diamantes Pro to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Email and chat Customer Insights

Steps to Troubleshoot & Fix Email and chat Issues

1. Fix Email and chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Email and chat: Restarting the app will resolve most errors.
  2. Update the Email and chat App. Here is how:
    1. On Android goto PlayStore » Search for "Email and chat" » Open Email and chat for Hotmail, Outlook Mail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Email and chat » click "UPDATE".
  3. Clear Email and chat for Hotmail, Outlook Mail app cache: Clearing cached data will force your app to retrieve the latest data directly from Email and chat servers.
    1. On Android, goto Settings » Apps » Select "Email and chat for Hotmail, Outlook Mail" » click Storage » click "Clear Cache".
  4. Check Email and chat app permissions. If any of these permissions required to use your device's features are disenabled, Email and chat might not work.
  5. Uninstall and reinstall Email and chat. If nothing else has worked, completely uninstall Email and chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Email and chat not working


2. Fix Email and chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Email and chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Email and chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Email and chat may not be able to connect to the Internet when running in the background.

Reported Issues