Published by OnePlus Spain

Report an issue with Elex Smart Speaker.
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Why should I report an Issue with Elex Smart Speaker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OnePlus Spain to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Elex Smart Speaker Customer Insights

1. Decided to try again today and get the same thing… at the "sign in with Amazon" stage, it just shows 3 moving blue dots but goes no further even when left for a very long time.

2. Cant use the speaker I bought as I cant even set it up! Waste of money right now.App closes down! Disappointed as cant use speaker.

3. So, basically, without being able to complete the setup, the speaker is useless.Absolutely useless.

4. It was a gift but I much rather not have wasted my time.Cant open the app.

5. A long time ago, I tried to set up a Klipad Alpha 1 and it just didn't work.

6. Why make an app or sell a speaker that doesn't work.

Steps to Troubleshoot & Fix Elex Smart Speaker Issues

1. Fix Elex Smart Speaker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Elex Smart Speaker: Restarting the app will resolve most errors.
  2. Update the Elex Smart Speaker App. Here is how:
    1. On Android goto PlayStore » Search for "Elex Smart Speaker" » Open Elex Smart Speaker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Elex Smart Speaker » click "UPDATE".
  3. Clear Elex Smart Speaker app cache: Clearing cached data will force your app to retrieve the latest data directly from Elex Smart Speaker servers.
    1. On Android, goto Settings » Apps » Select "Elex Smart Speaker" » click Storage » click "Clear Cache".
  4. Check Elex Smart Speaker app permissions. If any of these permissions required to use your device's features are disenabled, Elex Smart Speaker might not work.
  5. Uninstall and reinstall Elex Smart Speaker. If nothing else has worked, completely uninstall Elex Smart Speaker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Elex Smart Speaker not working


2. Fix Elex Smart Speaker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Elex Smart Speaker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Elex Smart Speaker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Elex Smart Speaker may not be able to connect to the Internet when running in the background.

Reported Issues