Contact Add Text on Photo Customer Service

Why should I report an Issue with Add Text on Photo - Text Art?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ECO MOBILE VN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Anyway, it does what I need it to do & that's good enough for me!!!I like the app, but I'd LOVE it if the "double tap to edit" Function actually worked with a double tap! I wind up looking like a kid playing a video game tapping around trying to get the edit to open! However, the results when you FINALLY get the pic the way you want it is greatI like it.

2. Tapping the "original" tab does nothing! I had to force close app to start all over again!I really like the concept, but there's a few issues I think the developers need to work on, for one, you need way more font styles then that.

3. I bought the pro, 8.13.20 and it keeps asking me to buy it again! How do I get my money back? There aren't many options! Somehow I hit the wrong key, the photo got so big the text was huge and off the page.

4. And two, its Very pitiful that you are trying to charge for a "pro" filter, when the filter itself is basic filters that anyone can do if they just edit it in their gallery for free.

5. But now, when I try to edit my own premade background, the text style options are no longer in view, no matter what I try.

6. I am looking for a way to either use my photo or a template and start adding text and effects, maybe a sticker, and get it done.

7. The only really annoying thing is that I have to sit thru a couple sec ad EVERY TIME I do a pic so say that I'm doing 10 pics that means I'm sitting thru 10 ads...BUT it is free so can't fuss about that too much.

8. Pity because it has good features but that is irrelevant if you can't use them.It does say this app may not be optimized for my device, but why is that? I absolutely loved this app at first.

9. There's not 100s of fonts but then I don't need 100s...just a few to choose from of both script & print.

10. Sigh... uninstalling for good now.I purchased the no ads upgrade thinking it was the premium then I realized it wasn't.

11. I spent way too much time trying how to reduce back to original size.

1. Fix Add Text on Photo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Add Text on Photo: Restarting the app will resolve most errors.
2. Update the Add Text on Photo App. Here is how:
   1. On Android goto PlayStore » Search for "Add Text on Photo" » Open Add Text on Photo - Text Art » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Add Text on Photo » click "UPDATE".
3. Clear Add Text on Photo - Text Art app cache: Clearing cached data will force your app to retrieve the latest data directly from Add Text on Photo servers.
   1. On Android, goto Settings » Apps » Select "Add Text on Photo - Text Art" » click Storage » click "Clear Cache".
4. Check Add Text on Photo app permissions. If any of these permissions required to use your device's features are disenabled, Add Text on Photo might not work.
5. Uninstall and reinstall Add Text on Photo. If nothing else has worked, completely uninstall Add Text on Photo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Add Text on Photo not working

2. Fix Add Text on Photo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Add Text on Photo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Add Text on Photo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Add Text on Photo may not be able to connect to the Internet when running in the background.