Published by Alghanim on Sep 2, 2024

Report an issue with Xcite Online Shopping App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Xcite Online Shopping App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alghanim to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Xcite Online Shopping App image 1 contact Xcite Online Shopping App image 2

About Xcite Online Shopping App

1. Hurry up & grab it before they are all gone! - Exclusive Offers: As an Xcite App user, you get access special app-only coupon codes, free gifts & stuff only you can see. - Unbeatable Prices: We take Best Price to another level with Year Long Savings Promotions on the products you crave for crazy discounts Up to 70% slashed prices. - FREE & Express Delivery: within 1 hour, and delivery 24/7 across Kuwait. - Free Installation: we provide expert installation for appliances. - Hassle free payment methods with High Security, Visa Electron, Visa Card, Master Card.

2. Or using the local payment method KNET. - Easy returns: Purchased products can be returned or exchanged within 14 days from their delivery date. - Skip the hassle: Pay your installments online anytime, anywhere. - Xcite Stores Locator: easy access to get directions via GPS.

3. Shop online exclusive deals of over 10,000 products from top-notch brands in Mobiles, Electronics, Home & Kitchen appliances, TVs, Air conditioning, Laptops, iTunes & Digital cards and other categories.

4. Receive timely alerts on your Mobile – Extra Discount Coupons, Deals of the Day and Exclusive App-only offers. - Weekend Deals: Best deals for a limited time - Set at mind-blowingly cheap prices.

5. All-In-One Online Shopping App!

6. Use it to reach the nearest Xcite Showroom faster! - Store Pickup: Pick up your online purchases at X-cite showroom store near you.

Xcite Online Shopping App Customer Insights

1. And there is very low products like i need a monitor and only 4 pcs of monitor i found in stock and brands are not known even.Wish lists disappeared after latest update, items can't be saved as favorites anymore!!.. Worst delivery serviceI have used this app for a long time but I did not find many products here like infinix mobile Samsung some model mobiles and this app is working very slowly you will see that people can find everything through this app and people can buy your products.

2. 1st and last time to use the app, the store or the company as a whole.Just bought a Whirlpool washing machine, was delivered as promised, free delivery and setup.

3. 3) How can items be ordered through the app which is supposedly linked to your stocking system yet after 5 days we're informed its not in stock.

4. 4) No clear communication on items not delivered nor a swift refund process.

5. 1) for an order of 5 items, 3 deliveries done with 3 different delivery agents and still items missing.

6. They blindly give offers but when you check, it shows out of stockaaThis shoping application has toooooo much Bug and glitch.

7. 5-star.Very bad app and site, always cheating customers, they give fake offers for their online promotion.. most of the offers are fake.

8. Please check filters, categories and products images everywhere facing issues.

9. I hope xcite team take it serious and do sumthing..New app is absolutely not good, we were already facing problems in the old version, and now this new app is totally disappointing.

10. Need to wait 14 days for the refund process.

11. We expect a better experience from your shopping application.

Steps to Troubleshoot & Fix Xcite Online Shopping App Issues

1. Fix Xcite Online Shopping App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Xcite Online Shopping App: Restarting the app will resolve most errors.
  2. Update the Xcite Online Shopping App App. Here is how:
    1. On Android goto PlayStore » Search for "Xcite Online Shopping App" » Open Xcite Online Shopping App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xcite Online Shopping App » click "UPDATE".
  3. Clear Xcite Online Shopping App app cache: Clearing cached data will force your app to retrieve the latest data directly from Xcite Online Shopping App servers.
    1. On Android, goto Settings » Apps » Select "Xcite Online Shopping App" » click Storage » click "Clear Cache".
  4. Check Xcite Online Shopping App app permissions. If any of these permissions required to use your device's features are disenabled, Xcite Online Shopping App might not work.
  5. Uninstall and reinstall Xcite Online Shopping App. If nothing else has worked, completely uninstall Xcite Online Shopping App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Xcite Online Shopping App not working


2. Fix Xcite Online Shopping App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Xcite Online Shopping App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Xcite Online Shopping App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Xcite Online Shopping App may not be able to connect to the Internet when running in the background.

Reported Issues

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