Published by Inspire Labs on Jul 25, 2024

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Why should I report an Issue with Deliveree - Deliver Smarter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Inspire Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Deliveree - Deliver Smarter

1. Wildly popular with businesses and individuals, Deliveree's combination of lowest price, high service quality, numerous benefits, and 24/7 CS live support are an unbeatable combination for a fast, affordable, and worry-free express delivery or cargo shipping experience.

2. Deliveree's smart and user-friendly app is your one-stop solution for your express delivery, cargo expedition, trucking, courier, and logistics service needs.

3. We have received numerous 3PL shipping service awards from customers, industry experts, and respected news media as both a logistics service and cargo shipping company.

4. Deliveree is consistently ranked as Indonesia's most loved logistics service and truck company.

5. As a trusted shipping company, free goods insurance is included with every Deliveree booking (up to the limit in the app).

6. Deliveree and its shipping line partners are pleased to introduce containerized LCL goods shipping, a new service available in its app.

7. As a digital freight forwarder, Deliveree provides a seamless app booking experience, instant shipment confirmations, and real-time tracking and progress updates.

8. Whether you're sending a few kilos via courier or up to 20 tons via trucking, Deliveree is the 3PL logistics company with the right vehicle for you.

9. Deliveree's operations, shipping service, and support lines never close.

10. Deliveree is the #1 expedition app and shipping company in Indonesia for a reason.

11. Insurance is provided by AXA, Indonesia's largest and most respected trucking and cargo shipping service insurer.

Deliveree Customer Insights

1. Beside getting more organized logistic delivery, this feature will raise the possibility of getting drivers that I need in my bookings! Another useful feature in this app is that I’m able to assign my preferred driver.

2. Oh I can't tell how much I love the fact that I can have my preferred driver that already have the "click" to me.It provides a wonderful service and also cheap compared to any other logistics service provider.

3. I particularly love the live tracking feature, which allows me to keep of all my shipments in real-time.This app makes my life much easier! it takes just a few mins to find a truck, the driver and their helpers are very keen to make job done.

4. What a poor experience to met Deliveree's driver.My first experience with Deliveree was awesome! The app is so intuitive, hassle-free and truly a revolutionary app.

5. Totally recommended 👍🏻Didn't book the service this time, but had a very bad experience this morning with one of the drivers' very bad attitude.

6. Texted to the customer service via this app but the answer was only will educate the driver but it's actually not their responsibility as I did not book their service.

7. I found the standard of the services to be very convenient as well.The driver arrived on time and was very polite.

8. I highly recommend Deliveree to those who need to get things moved.My TV was broken from the first time use see what the first impression i had.

9. Plus points was- he was fully decked up in the Deliveree uniform! My goods arrived on time and in perfect condition as well.

10. It mentioned when you book the service there is 8000 bht for goods insurance but thing happen, they're responsible for less than half of 8000.

11. I have tried the economy booking and it was very wonderful as the driver is very kind and everything is just very excellent.

Steps to Troubleshoot & Fix Deliveree Issues

1. Fix Deliveree Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Deliveree: Restarting the app will resolve most errors.
  2. Update the Deliveree App. Here is how:
    1. On Android goto PlayStore » Search for "Deliveree" » Open Deliveree - Deliver Smarter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deliveree » click "UPDATE".
  3. Clear Deliveree - Deliver Smarter app cache: Clearing cached data will force your app to retrieve the latest data directly from Deliveree servers.
    1. On Android, goto Settings » Apps » Select "Deliveree - Deliver Smarter" » click Storage » click "Clear Cache".
  4. Check Deliveree app permissions. If any of these permissions required to use your device's features are disenabled, Deliveree might not work.
  5. Uninstall and reinstall Deliveree. If nothing else has worked, completely uninstall Deliveree then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Deliveree not working


2. Fix Deliveree Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Deliveree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Deliveree not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Deliveree may not be able to connect to the Internet when running in the background.

Reported Issues

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