Published by Samy Benmeddour on Sep 11, 2024

Report an issue with NexTv IPTV player.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NexTv IPTV player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Samy Benmeddour to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NexTv IPTV player Customer Insights

1. Beautiful modern interface & sync option for simplicity when installing this app on other devices, the movie categories is perfect! It's like a hybrid app for IPTV & movies/tv shows, all this needs is time shift feature! To be able to pause & rewind using our devices internal or external storage, Also needs option to record, bump down from 5 Starz because developer never responded to my concern.Glitchy on Shield.

2. I have been emailing the developer because I paid for lifetime and it's not letting me add a new device and the developer will not respond to my emails.Great and easy! Would be great if the app have a feature to put a clock in the corner of the TV so we can see what time is it always!Unexpected behavior I've been using this app as a lifetime plus subscription for about 2 months.

3. Application now signs me out I can't regain my account even when using my gmail sign in on different platforms Tried many times to contact the developer, but I received no responses.

4. Would also like an option to bring up previous channels or a last channel option instead of going back to the main screen.Not good at all and very costly.

5. there is an option to choose your preferred player, so I installed MX plyerBest UI so far.

6. Great Job!Not good! The app itself is great but beware if you have any payment issues or app issues.

7. I'm so disappointed 😞.picture quality is great but can not get epg to work.

8. The UI is simply beautiful, customization is unmatched! And the cloud service is some type of wizardry... And it just keeps getting better with every update.

9. Very messy having too much extra stuff not required by an ordinary person which brings confusion.

10. I upgrade to nexttv+, wish i have more option.

11. I wish the subtitle give a lot more customizable menu (transparancy, size, custom subtitle).

Steps to Troubleshoot & Fix NexTv IPTV player Issues

1. Fix NexTv IPTV player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NexTv IPTV player: Restarting the app will resolve most errors.
  2. Update the NexTv IPTV player App. Here is how:
    1. On Android goto PlayStore » Search for "NexTv IPTV player" » Open NexTv IPTV player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NexTv IPTV player » click "UPDATE".
  3. Clear NexTv IPTV player app cache: Clearing cached data will force your app to retrieve the latest data directly from NexTv IPTV player servers.
    1. On Android, goto Settings » Apps » Select "NexTv IPTV player" » click Storage » click "Clear Cache".
  4. Check NexTv IPTV player app permissions. If any of these permissions required to use your device's features are disenabled, NexTv IPTV player might not work.
  5. Uninstall and reinstall NexTv IPTV player. If nothing else has worked, completely uninstall NexTv IPTV player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NexTv IPTV player not working


2. Fix NexTv IPTV player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NexTv IPTV player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NexTv IPTV player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NexTv IPTV player may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Bonjour j ai payé un abonnement chez vous a vie il y a 4 mois j ai eut un souci avec ma box et maintenant on me demande de repayer pour m en servir je ne trouve pas ça normal je souhaiterais que ce problème soit réglé car c est du vol

    — by Colas 9 months ago

  • Hi,
    I bought a lifetime plan for NexTV, but i have a big issue with the app.
    When i play live TV, it plays for approximately one minute then it stops.
    I don't have this issue with movies or series.
    I tried it on PC , Firestick and android, they all do the same thing.
    How can i fix this?

    — by Michel Tanguay 11 months ago