Published by EasternStudio.Inc on Oct 2, 2023

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Why should I report an Issue with Movie Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EasternStudio.Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Movie Maker Customer Insights

1. I lost that app due to phone crashthis the worst app evr... we can't share the videos then what's the use of making videos.. I wish i could meet the operator of the app then for sure I would have beaten him nd make videos on him....Plz never download this app....if possible remove it from play store so that others don't get trouble like usNot able to share my video, some error like "open app again" dialogue box is displaying when I click on share option.

2. How is anyone supposed to do anything with scrambled seems?this app is terible number 1 it asks you to pay number 2 it has alot of ads lastly it is not even good if you want to edit your videos download video show it berly has ads it does not ask you for money and you can write subtitles and do a bunch of other stuff that this app can not do.Hey i was using movie maker from so many months.

3. So much bugs, cannot share to anyone after editing, so never download thisNot able to share & edit.Also need more minutes /up to 10 munits length film making should be possible.

4. Regards.Its a perfect app ,but i want to put transisons abd put it in to a diffrent app to do that and it doesnt work.This to be honest doesnt even deserve one star.

5. Please resolve it soon.Very Bad applications, poor working, poor quality, no need to install very bad performance.

6. It was very nice app, i was able to do live recording with music..can u pls help me with that app.

7. It looked like exactly what I was looking for, but then everytime I tried to arrange the pictures it would rescamble them.

8. The fotos should remain in the order they are selected.

9. And if the have to be rearranged they should remain in the new order.

10. Very bad quality, only let's you do 25 second films.

11. This app ether don't work or I just don't know how to use it.

Steps to Troubleshoot & Fix Movie Maker Issues

1. Fix Movie Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Movie Maker: Restarting the app will resolve most errors.
  2. Update the Movie Maker App. Here is how:
    1. On Android goto PlayStore » Search for "Movie Maker" » Open Movie Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Movie Maker » click "UPDATE".
  3. Clear Movie Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Movie Maker servers.
    1. On Android, goto Settings » Apps » Select "Movie Maker" » click Storage » click "Clear Cache".
  4. Check Movie Maker app permissions. If any of these permissions required to use your device's features are disenabled, Movie Maker might not work.
  5. Uninstall and reinstall Movie Maker. If nothing else has worked, completely uninstall Movie Maker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Movie Maker not working


2. Fix Movie Maker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Movie Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Movie Maker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Movie Maker may not be able to connect to the Internet when running in the background.

Reported Issues

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