contact NexusPay

Contact NexusPay

Published by Dutch-Bangla Bank
Updated: Mar 2, 2023

Report an issue with NexusPay.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with NexusPay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dutch-Bangla Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

NexusPay Features and Description

NexusPay from Dutch-Bangla Bank is the first fully cardless solution in Bangladesh. NexusPay works with all bank cards including Nexus, Visa, MasterCard, Dutch-Bangla Bank Agent Banking and Rocket Mobile Banking. Offers: ✔ Over 10,000 shops accept NexusPay ✔ Download multiple cards and use them when you want to ✔ Send money for free to anyone ✔ Send money for free to ANY and ALL mobile phone numbers ✔ Online discounts ✔ Get notified instantly of all NexusPay discounts and offers Features: ✔ Full QR and NFC payments across the entire DBBL network ✔ Cardless ATM withdrawal (rollout in progress) ✔ Receive money using QR, NFC, Phone, Rocket and card number ✔ Combines the world of other banks cards and DBBL’s Rocket, Nexus and Agent Banking systems ✔ Easily transfer money between all systems ✔ Generate 10-minute temporary card numbers for online payments ✔ Pay bills easily ✔ Mini statment (DBBL only) ✔ Last transactions statement (DBBL only) ✔ Deactivate your card (DBBL only)

contact NexusPay image 2   contact NexusPay image 2

Troubleshoot and Solve Common NexusPay Issues

How to Fix NexusPay Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with NexusPay, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if NexusPay is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter NexusPay user reports here >>. If other users are reporting that NexusPay is down, you'll need to wait until NexusPay itself fixes the issue.

  2. Clear NexusPay app cache: Clearing cached data will force.....

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • আসসালামু আলাইকুম,

    আমি ভুলবশত আমার NID কার্ডের মাধ্যমে একটি নেক্সাস পে অ্যাকাউন্ট যাচাই করেছি যেটি হল 01701707700 কিন্তু আমি 01701707700 এই নেক্সাস পে ব্যবহার করতে চাচ্ছি না৷ আমার ব্যাংক অ্যাকাউন্টে 01911970118 ব্যবহার করা হয়েছে এবং আমি এই নম্বরটি পরিবর্তন করতে চাই না। তাই যত তাড়াতাড়ি সম্ভব 01701707700 নম্বরের অ্যাকাউন্টটি মুছে দিন। যাতে আমি 01911970118 নম্বর দিয়ে নেক্সাস পে ব্যবহার করতে পারি।


    — by MEHEDY HASAN 1 month ago

  • Please Help me. I mistakenly verified a nexus pay account by my NID card which is 01701707700.But I don't want this nexus pay account. 01911970118 is used in my bank account and I don't want to change this number to 01701707700. So kindly delete the account with number 01701707700 as soon as possible. Thanks

    — by MEHEDY HASAN 1 month ago

  • I won't delete my nexus pay account can you tell me how can I do that

    — by Rakibul Islam Ratul 1 year ago

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