Contact ezbuy Customer Service

Why should I report an Issue with ezbuy - 1-Stop Online Shopping?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ezbuy holdings limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Shop for the Best Deals at the Lowest Price. ezbuy is one of Singapore’s largest online global shopping platforms, providing Singaporeans with a seamless experience to shop millions of quality products from all over the world.

2. What’s more, ship worry-free with free insurance cover and enjoy perks such as monthly exclusive vouchers, promo codes, and deals.

3. Check out reviews of happy customers across to enjoy a worry-free shopping experience!

4. Enjoy highly raved products by our customers, dropped to rock bottom prices and subsidised by us today!

5. Prime – unlimited savings with a flat international shipping fee of $2. 99, regardless of the weight, size, or quantity of your purchase!

6. Connects you with the world - purchase any item seamlessly from China, USA & Taiwan for the lowest prices.

7. Hassle -free, Convenient Delivery Options - Collect from any of our collection points for FREE - no more worrying when your parcel is going to arrive!

8. Download the app now and get $5* off your first purchase with no minimum spend! ezCoins - a new cashback initiative, stretching your dollar!

9. Get $1 off for every 250 coins, earn ezCoins to offset your purchase today! ezbuy provides you with all the essentials to work from home with the best comfort.

10. Items tagged with the “Million $ Markdown” label are quality assured, lowest price promised and 100% authentic!

11. With a minimum of $39 spent, enjoy free delivery* on groceries.

1. It sends a message that they do not value the needs of their customers and are not willing to invest in providing them with quality customer support.The live chat function was suddenly removed, which caused a lot of inconvenience to mobile phone users.

2. Say only can use FB to login, but FB link is broken and having error..........I'm very disappointed with the recent removal of their live customer service via phone as a I used to rely on the feature to quickly and easily get in touch with customer support for any questions or issues I may have had.

3. even an error message "head-and-shoulders-knees-and-toes" makes more sense than your "none record"!1st time using the location collection and got some difficulty initially but after 2nd attempt, all is good.

4. The parcel notification came after the live chat hour falls on Saturday evening and I can't manage to change the date and time on time.

5. I think the quality of service is not as good as before.Customer service could be a little faster, long and expensive shipping, items are cheap, but after adding in shipping, the items are no longer cheap.

6. Hopefully in the next update, the above-mentioned problem is fixed.what the F is "none record"? it makes absolutely no sense at all! do you mean "no record", "none recorded", "non-record" or whatever you are trying to depict.

7. 1 more recommendation is to have the size description in the purchase panel so we can select correctly.They dont show any furnitures or home appliances anymore.

8. Just stick to shopeeOnly thing that's annoying is the fact it keeps jumping to the top of my favourite list whenever click to better view a product.

9. Ezship date and time cannot be amended where it used to be able to.

10. if you want to show me an error message, show something that helps.

11. The delivery date just auto select the date and come on monday.

1. Fix ezbuy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ezbuy: Restarting the app will resolve most errors.
2. Update the ezbuy App. Here is how:
   1. On Android goto PlayStore » Search for "ezbuy" » Open ezbuy - 1-Stop Online Shopping » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ezbuy » click "UPDATE".
3. Clear ezbuy - 1-Stop Online Shopping app cache: Clearing cached data will force your app to retrieve the latest data directly from ezbuy servers.
   1. On Android, goto Settings » Apps » Select "ezbuy - 1-Stop Online Shopping" » click Storage » click "Clear Cache".
4. Check ezbuy app permissions. If any of these permissions required to use your device's features are disenabled, ezbuy might not work.
5. Uninstall and reinstall ezbuy. If nothing else has worked, completely uninstall ezbuy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ezbuy not working

2. Fix ezbuy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ezbuy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ezbuy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ezbuy may not be able to connect to the Internet when running in the background.