Contact Coupang Eats Customer Service

Why should I report an Issue with Coupang Eats - Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 쿠팡 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Free delivery on Coupang Eats for Coupang WOW members!

2. Free delivery offer available for every order unlimited times.

3. Combine it with coupon and/or instant discounts on your purchase. No need to wait.

4. There’s also no minimum order value for pick-ups!

5. Pick up your food when you’re ready.

6. We go beyond delivering food.

7. We serve meals for your better day!

8. As per Article 22-2 of “Act On Promotion Of Information And Communications Network Utilization And Information Protection,” Coupang Eats requests users’ consents for ‘app permissions’ for the following purposes.

1. We often use Google Translate to help when we aren't sure.Why the app keeps asking me to input my Tax ID to issue 현금영수증 and gives no options to choose 미발급? Please fix this.

2. Loses a star because I think setting up (including linking your payment options) would be difficult if you didn't speak Korean or have a native Korean speaker to help you.

3. I have no needs to issue this.So handy and definitely worthy of the English user's dollar.Could do with more bilingual support, but that's largely on the part of the restaurants.

4. Does not have the option to pay at door.Easy to order with discounts and fast delivery.Can't order without phone carrier confirmation, which not everyone has.

5. Useless to me.Very convenient and its gives you a good and fast services.We are still learning Korean, but we are able to use this app fairly easily.

6. English language version of Coupang Eats is great to use, with a relatively intuitive UI interface.

7. It opened entire new eating options for lunch during work and when short on time for dinner.

8. Also, English translation of menus is not complete across all listings.You must have a physical arc.

9. It would, however, be more useful if all food dishes had allergen info tacked on to make it easier to suss out safe dishes.

10. Otherwise, very convenient and easy to use.Great app and excellent service.

11. Doesn't accept alien number without a physical card.

1. Fix Coupang Eats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coupang Eats: Restarting the app will resolve most errors.
2. Update the Coupang Eats App. Here is how:
   1. On Android goto PlayStore » Search for "Coupang Eats" » Open Coupang Eats - Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coupang Eats » click "UPDATE".
3. Clear Coupang Eats - Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Coupang Eats servers.
   1. On Android, goto Settings » Apps » Select "Coupang Eats - Food Delivery" » click Storage » click "Clear Cache".
4. Check Coupang Eats app permissions. If any of these permissions required to use your device's features are disenabled, Coupang Eats might not work.
5. Uninstall and reinstall Coupang Eats. If nothing else has worked, completely uninstall Coupang Eats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coupang Eats not working

2. Fix Coupang Eats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coupang Eats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coupang Eats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coupang Eats may not be able to connect to the Internet when running in the background.