Contact Brew Timer Customer Service

Why should I report an Issue with Brew Timer : Make Great Coffee?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apptivity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Only feedback would be to have an option in the brew adjustment settings to be able tochange the amount of coffee weight.

2. And when you scale again ... it's terrible :)The most important information, the timer and especially the weight counter, got sized down in the recent update and are difficult to track if you move your eyes back and forth to your scale weight display.

3. I wish I could drag and drop the steps when editing recipes instead of only being able to move them up one place at a time.

4. After adjusting the amount of brewing, starting ("start" button) and returning to the recipe, the multiplier is reset but the amount of grain and water is not.

5. As someone who has used a normal timer for a while I wish I could see the total elapsed time for the brew instead of just the countdowns for the steps.

6. I also wish to be able to see total brew time in the recipe writer.

7. This would be a great update to the app, since my coffee grinder is not consistent with the amount of grams it puts out.

8. The only thing that could make it better is home screen widgets to jump to specific recipes you use the most, but that's clearly a nitpick on what is one of the best coffee timers in the app store.A very useful and eye-catching application.

9. I wish it had a clear way to let me know what version I'm using and an easy update option.I like it! Been using for 3 weekends now.

10. One should be able to specifically log custom brew parameters, especially grind setting, which is something you do tweak on and on, and temperature and coffe name.

11. It seems it's impossible to do percentages for smaller portions of recipes now (.75x for example), I have to calc it myself and put in the amount.

1. Fix Brew Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brew Timer: Restarting the app will resolve most errors.
2. Update the Brew Timer App. Here is how:
   1. On Android goto PlayStore » Search for "Brew Timer" » Open Brew Timer : Make Great Coffee » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brew Timer » click "UPDATE".
3. Clear Brew Timer : Make Great Coffee app cache: Clearing cached data will force your app to retrieve the latest data directly from Brew Timer servers.
   1. On Android, goto Settings » Apps » Select "Brew Timer : Make Great Coffee" » click Storage » click "Clear Cache".
4. Check Brew Timer app permissions. If any of these permissions required to use your device's features are disenabled, Brew Timer might not work.
5. Uninstall and reinstall Brew Timer. If nothing else has worked, completely uninstall Brew Timer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brew Timer not working

2. Fix Brew Timer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brew Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brew Timer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brew Timer may not be able to connect to the Internet when running in the background.