Published by concise.tech on Sep 2, 2024

Report an issue with File Manager.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with File Manager - File explorer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of concise.tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact File Manager - File explorer image 1 contact File Manager - File explorer image 2

About File Manager - File explorer

1. Category files is a fully functional and very small file manager, file explorer.

2. Using this file manager, you can browse files by category, or by directory structure, and you can also search files.

3. At the same time, file manager also has large files and the new files functions, showing large files and the new multimedia files in the phone.

4. You can delete, copy and move files through file manager.

5. File manager is a small and fully functional file manager and file explorer application.

6. The installation file is very small.

7. There are six categories in the category browsing, which are pictures, music, videos, documents, APKs and compression package.

8. The installation file is very small.

File Manager Customer Insights

1. (Does this person code in assembly language? 😲) It really needs a more distinctive name, though… And when you install it, why is it called "Category Files"? And when I thought I'd closed it, why did it startle me by playing my notification sound (I was in Airplane Mode, and not expecting texts) and volunteer the info that I had "large files" on my phone? (Yes, I know—they're videos.) Oh well, nothing's perfect.

2. It also allows moving files to my external memory card with no extra "permissions" that another file manager needed ( I guess for security reasons ) I've removed all the other managers I've tried previously.I use this app more than weeks, and i still have no any complain.

3. Unless if you install it to a cheap phones that doesn't have File Manager maybe it will.Worked. I need to transfer files to a very old tablet from a windows PC.

4. Having an existing file manager it's not recommended to download this app otherwise you'll encounter a loop malfunction after testing transferring any files your browser will fail to work.

5. File Manager easily alllwed me to clean them out by searching for the largest files, showing me where they were located ( to confirm what they were ) and then easily delete them.

6. One thing, can you please consider this on your next update? I wish I could change the view style of the files, most file managers have that.

7. And one more thing, add the settings that allow you to delete files when you search itIt's great, love it so much especially the "big files" category, very helpful to me.

8. Overall, this app is worthy to be downloaded.After transferring files it didn't reach to specific location, it scatter your files create a loop effect and in some cases otherwise you will need to uninstall both browser app and this app to get back to normal use.

9. Also can you add the options to copy, move multiple files and also pause the copy, move process.

10. Hard to see.When I search for a file, there are no options when I long click the fie like cut, copy, copy file path, rename, delete.

11. Please add also ability to store files in cloud like Google drive, drop box etcStrong points.

Steps to Troubleshoot & Fix File Manager Issues

1. Fix File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart File Manager: Restarting the app will resolve most errors.
  2. Update the File Manager App. Here is how:
    1. On Android goto PlayStore » Search for "File Manager" » Open File Manager - File explorer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Manager » click "UPDATE".
  3. Clear File Manager - File explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from File Manager servers.
    1. On Android, goto Settings » Apps » Select "File Manager - File explorer" » click Storage » click "Clear Cache".
  4. Check File Manager app permissions. If any of these permissions required to use your device's features are disenabled, File Manager might not work.
  5. Uninstall and reinstall File Manager. If nothing else has worked, completely uninstall File Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing File Manager not working


2. Fix File Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to File Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, File Manager may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I can't open my file manager

    — by Ashwane Kaur 2 years ago