Published by Charlotte Pipe and Foundry on Jan 3, 2024

Report an issue with CPF TechTools.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CPF TechTools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Charlotte Pipe and Foundry to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CPF TechTools Customer Insights

1. Great job on screwing up a once great app.why do you have an extra icon for your YouTube page when it's part of your original app, there's no need to take up to icons on my phone.

2. Now the entire catalogs come through as html code that can't be read.I'm an apprentice plumber.

3. In the most recent update all of the catalogs and documents are not viewable on a cell phone.

4. Also when you try to enter information to contact them, all it does is send email back to you and they seemingly do not get your correspondence.Dimension catalogue completely unusable.

5. If I didn't use this fir work i would just delete itI used this app daily for the dimensional catalogs until the latest updated screwed up the app.

6. Only an issue for Android, app still works perfectly fine for iOS.

7. Great resource when usable.The old version was better and quicker.

8. It brings up HTML code but no PDF documents.

9. It's truly everything a Tradesman needs.Dimension catalog is not usable for Android.

10. Please fix itIt was great till yall tried to up date it.

11. Reads as HTML code.

Steps to Troubleshoot & Fix CPF TechTools Issues

1. Fix CPF TechTools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CPF TechTools: Restarting the app will resolve most errors.
  2. Update the CPF TechTools App. Here is how:
    1. On Android goto PlayStore » Search for "CPF TechTools" » Open CPF TechTools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CPF TechTools » click "UPDATE".
  3. Clear CPF TechTools app cache: Clearing cached data will force your app to retrieve the latest data directly from CPF TechTools servers.
    1. On Android, goto Settings » Apps » Select "CPF TechTools" » click Storage » click "Clear Cache".
  4. Check CPF TechTools app permissions. If any of these permissions required to use your device's features are disenabled, CPF TechTools might not work.
  5. Uninstall and reinstall CPF TechTools. If nothing else has worked, completely uninstall CPF TechTools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CPF TechTools not working


2. Fix CPF TechTools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CPF TechTools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CPF TechTools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CPF TechTools may not be able to connect to the Internet when running in the background.

Reported Issues